Product Specialist

1 day ago

Klang, Selangor, Malaysia Monroe Consulting Group Full time 90,000 - 120,000 per year

Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with a leading medical equipment company to hire a Sales Product Specialist – IT to drive product-based solutions within both existing and prospective customer accounts. This individual will serve as a technical expert for the globally recognized product portfolio, cultivating and maintaining strong relationships with key stakeholders, including departmental decision-makers, physicians, technologists, and other healthcare professionals. The successful candidate will also collaborate cross-functionally to support business growth, particularly in software services and outcome-driven revenue streams.

Job Responsibilities:

  • Effectively differentiate the assigned product portfolio at various stages of the sales cycle, using approved sales and marketing materials to support customers in making informed purchasing decisions.
  • Act as the subject matter expert for imaging IT systems, particularly PACS, VNA, RIS, and related solutions.
  • Demonstrate strong understanding of HL7/DICOM standards and non-DICOM image formats.
  • Possess advanced knowledge of DICOM integration and the ability to interface medical imaging modalities with our PACS systems.
  • Analyze and troubleshoot HL7 interface message structures and collaborate with the technical team on interface solutions.
  • Represent the company and promote products at medical conferences, trade shows, and technical exhibitions.
  • Develop and maintain long-term relationships with key decision-makers in existing and new accounts to meet or exceed quarterly sales targets.
  • Understand customer workflow requirements and design tailored solutions to meet their clinical and operational needs.
  • Maintain a consultative sales approach, working closely with radiologists, clinicians, technologists, and IT administrators to ensure customer satisfaction and solution success

Job Requirements:

  • Bachelor's Degree or higher in Computer Science, Information Technology, Electronics/Electrical Engineering, or related field.
  • Minimum 5 years of experience in a related technical sales or product specialist role, preferably within the healthcare or medical imaging sector.
  • Proficiency in Bahasa Malaysia and English is required; strong English communication skills (written and verbal) are preferred.
  • Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, Visio, and Access.
  • Familiarity with imaging products such as VNA, PACS, Enterprise Viewers, Modalities, RIS, EMR, and reporting tools is an added advantage.
  • Strong presentation and interpersonal skills with a consultative sales approach.
  • Self-driven, result-oriented, and capable of working independently and as part of a team.
  • Prior experience in dealing with healthcare institutions, radiology departments, or hospital IT environments is highly desirable.

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