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Product Specialist

2 weeks ago

Klang, Selangor, Malaysia Wellchem Malaysia (050058-T) Full time 80,000 - 120,000 per year

The Product Specialist plays a crucial role in promoting a company's products, providing expert knowledge to both internal teams and customers, and contributing to the development and implementation of effective product development and sales strategies. They act as a liaison between different departments, ensuring the product meets customer needs and aligns with market trends.

Responsibilities:

  • Provide support to walk-in patients by helping them find and select the most appropriate medical items to suit their specific medical condition.
  • Develop in-depth product knowledge of medical devices.
  • Support the sales team with product demonstrations (CMEs) and technical expertise.
  • Conduct training sessions for sales executives and medical professionals.
  • Analyze market trends and competitor activities.
  • Provide customer support and timely issue resolution.
  • Ensure regulatory compliance of medical devices.
  • Represent the company at events and conferences.
  • Foster cross-functional collaboration within the organization.
  • Prepares, updates, and maintains product brochures and marketing flyers to ensure accuracy and alignment with current branding.
  • Handle any additional or unforeseen tasks that may arise (ad-hoc tasks).

Requirements:

  • Candidates must possess a Degree in Health Science / Biomedical Engineering or equivalent
  • Medical Device Knowledge: Strong understanding of medical devices and their applications in healthcare.
  • At least 2 years of Industry Experience: Previous experience in medical devices, sales, or related fields (if applicable).
  • Customer Focus: Ability to understand and meet customer needs.
  • Regulatory Knowledge: Familiarity with medical device regulations and compliance.
  • Team Player: Ability to work collaboratively with cross-functional teams.
  • Travel Flexibility: Willingness to travel for conferences, events, and customer meetings (if required).