Outbound Customer Service

Customer Service - Outbound Working Location: Bandar Sunway, Sunway Pinnacle Working Hours: Monday - Friday ,10am-7pm **Compensation**: Basic salary RM1,800 + Phone Allowance (MYR 200) + Hardship Fee (MYR 200) + Shift Incentive (MYR 120) + Sales incentive (depending on sales). Basic Salary + Incentives up to RM3,500 **Brief Job Description**: - To handle...

Handling outbound calls to educate and engage potential clients. - Promoting our company’s products and services over the phone. - Meeting and exceeding sales targets and performance metrics. - Follow up and resolve customers complains and ensure it is close to satisfaction. - Work closely with team members and leaders always to achieve quality results and...

**Responsibilities**: - Perform outbound call to customer (list provided) in order to retain customer. - Follow-up on complex cases to ensure customer satisfaction and remain as company's valued customers. - Listen, probe and question in order to clarify and understand customer needs. - Proactively promote company's products and services whenever...

**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback. - Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. - Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as...

**Company Background**: - Well-known telco company in Malaysia - Attractive Salary Package + Allowance + other benefits - Various department including Inbound / Outbound / Livechat / Retention / Collection / Payment Service **Responsibilities**: - Perform In/outbound call to customer (list provided) in order to retain/cross selling customer. - Follow-up...

**RESPONSIBILITIES**: - Provide excellent customer experience through inbound and outbound. - Identify customer's needs, researching any existing issue to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with service partners...

**Company Background**: Telecommunications **Responsibilities**: - Supporting on postpaid matter in call center role. - Promoting current promotion/information to the call in customer before end call. **Requirement**: - Must possess **at least 1 years’ of inbound/outbound call center experience.** **Salary Package** - Basic salary: from RM2500,...

**AREA OF EXPERTISE** 1.Logistics & Shipping 2.Inbound & Outbound Logistics Arrangement via Air & Sea ( FCL & LCL) 3.To handle onsite basic survey 4.Expertise in handling personal effect cargo will be an added advantage - **Remuneration package starts from RM 2700 & to be decided based on experiences**_ **RESUME WITH PHOTO IS A MUST** **Job Types**:...

**Customer Service** **Job Description: - ** - To attend an inbound calls to assist an inquiries from the customers in a call center environment. - Educate the customer about the organization's products and services and direct them toward available resources for self-help. - Maximize opportunities to up sell or cross-sell company products and services in...