Customer Service Postpaid Inbound Call

Job Responsibilities:Provide quality customer support through Voice our customers.Obtain and evaluate all relevant information to handle product and service inquiries.Keep records of customer interactions and transactionsIdentify and assess customers' needs to achieve satisfaction.Build sustainable relationships of trust through open and interactive...

**Position Overview**: The Customer Service (Outbound Call) representative is responsible for making sales calls to promote and sell telecommunication products and services. **Key Responsibilities**: - Make outbound sales calls to potential and existing customers. - Promote prepaid, postpaid, and fiber services. - Achieve individual and team sales...

**Company Overview** - **Handling incoming calls **and enquiries promptly from **Postpaid customers** accurately and professionally. - **Follow up and resolve** customers complaints and ensure it is close to satisfaction. - Handling general enquiries exp: billing, account, promotion etc. - Follow up and resolve customers complaints and ensure it is close to...

**Responsibilities**: - Provide quality customer support through Voice our customers. - Obtain and evaluate all relevant information to handle product and service inquiries. - Keep records of customer interactions and transactions - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships of trust through open and...

Interact with consumers through the phone, live chats and social media platforms - Perform service recovery should there be unresolved issues via phone communication. - Provide guidance to prepaid and postpaid users on the App usage for their convenience. - Provide explanation on handphone requirements should users enquire further. - Perform adjustments for...

**Job description** - **Immediate Vacancies with Famous Telco Industry!**: - **High Pay, OT Claimable, and Many Allowances!**: - **Handle general enquiry & perform cross/up-sell** **Benefit**: - Shift Allowance - Overtime - Staff benefit line - Medical - Language Allowance (If able to speak in Mandarin) **Employment Status**: **2 Years Contract** (high...

**Company Industry **:Telecommunication **Salary Range**:RM2,500 - RM3,400 basic **Location**:Bandar Sunway **Working Hour and Days**: Shift Rotation and 5 working days 2 days off (not necessary on the weekend) **Responsibilities**: - Handle high volume of incoming calls regarding customers' enquiries & complaints - Maintain good relationship with...

**Customer Service** **Job Description: - ** - To attend an inbound calls to assist an inquiries from the customers in a call center environment. - Educate the customer about the organization's products and services and direct them toward available resources for self-help. - Maximize opportunities to up sell or cross-sell company products and services in...

**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...

**Job Highlights** - Working Hours: Rotational shifts (Monday - Sunday) 5days/ week - 9 Working Hour per shift including 1 hour break. - Contract basis + Renewable - LRT Reachable **Responsibilities**: - Identify and handle customer inquiries via inbound call, assist customer in troubleshooting regarding of the products and services. - Schedule, assign or...