Customer Service Postpaid Inbound Call

**Immediate Vacancies with Famous Telco Industry!**: - **High Pay, OT Claimable, and Many Allowances!**: - **Handle general enquiry** **Benefit**: - Shift Allowance - Overtime - Staff benefit line - Medical **Employment Status**: **6 months Contract **(high chance to renew based on performance and chances to convert permanent) **Responsibilities**: -...

Company Overview: We are representing our well known Telecommunication Company which offering a wide range of mobile plans and services to meet the needs of its customers, these includes Postpaid, Prepaid, and Broadband services to customers nationwide. **Job Descriptions** - Conduct follow-up calls or chats for customers who have expressed interest in...

**Handling incoming calls **and enquiries promptly from **Postpaid customers** accurately and professionally. - **Follow up and resolve** customers complaints and ensure it is close to satisfaction. - Handling general enquiries exp: billing, account, promotion etc. - Follow up and resolve customers complaints and ensure it is close to satisfaction. - Work...

**CS Operator (Contract 6 months - 1 year)** - Opportunity to convert to Permanent staff after contract period. - Medical Benefits. - Young, energetic and fun working environment. **Responsibilities**: - Responsible for smooth handling of incoming and outgoing calls. - Answer all in-coming and out-going calls in a professional manner and to practice...

**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

Job descriptionImmediate Vacancies with Famous Telco IndustryHigh Pay, OT Claimable, and Many AllowancesHandle general enquiry & perform cross/up-sellBenefit:Shift AllowanceOvertimeStaff benefit lineMedicalLanguage Allowance (If able to speak in Mandarin)Employment Status:2 Years Contract (high chance to renew based on performance and chances to convert...

**Job Highlights** - Working Hours: Rotational shifts (Monday - Sunday) 5days/ week - 9 Working Hour per shift including 1 hour break. - Contract basis + Renewable - LRT Reachable **Responsibilities**: - Identify and handle customer inquiries via inbound call, assist customer in troubleshooting regarding of the products and services. - Schedule, assign or...

Immediate Vacancies with Famous Telco IndustryHigh Pay, OT Claimable, and Many AllowancesHandle general enquiry & perform cross/up-sellBenefit:Shift AllowanceOvertimeStaff benefit lineMedicalLanguage Allowance (If able to speak in Mandarin)Employment Status:2 Years Contract (high chance to renew based on performance and chances to convert permanent)Job...

Answering inbound calls from customers.Retain the customers to continue using our telco plan.Promoting our telco plans and promotions.Work closely with team members and leaders always to achieve quality results and productivity.Ensure efficient escalation of priority request/feedback towards effective resolution. Participate in ad hoc projects as...