Employee Banking Officer

Job ID: 38859

Location: Petaling Jaya, MY

Area of interest: Retail Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 22 Sept 2025

**Job Summary**
- As an Employee Banking Officer, you will play a pivotal role in driving the growth of our customer base by focusing on acquiring new-to-bank clients for CASA (Current Account Savings Account). Your primary responsibilities will include engaging potential customers through on-site roadshows and events, promoting banking products, and providing exceptional customer service to enhance their banking experience.**About our Wealth and Retail Banking Business**:

- We service more than 13 million individuals and small businesses, with a focus on the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we're focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients.We’re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product propositions span across deposits, payments, financing, advisory, investments and bancassurance.We’re investing USD $1.5 billion in our Affluent banking business. Our investment focuses on affluent frontline teams, wealth and digital platforms, and client centres, as well as brand and marketing, to drive growth. You’ll join a growing franchise within Standard Chartered Group.**Responsibilities**:

- Actively look out and engage with potential new customers, understand their banking needs, and effectively promote CASA accounts and upsell credit cards.
- Conduct on-site roadshows and promotional events to create awareness of banking products.
- To build strong relationships with new customers, providing ongoing support and guidance to enhance their banking experience.
- Conduct remote KYC (Know Your Customer) procedures and collect all necessary documents for account opening and pre-fill forms.
- To cross-sell additional products and conduct initial setup for online banking, ATMs, client centers, and stores.
- Ensure the onboarding process is seamless and assist customers in activating their accounts while providing excellent customer service.

**Job Requirements**
- Minimum of 3 years of proven sales experience as Corporate Banking, Deposit Relationship Manager, or other related roles.
- Experience in managing company corporate deposit.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
- Passion for delivering exceptional customer experiences

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.- Together we:
- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle,** continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- **Are better together,** we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

**What we offer**

**In line with our Fair Pay Charter,** we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.- **Core bank funding for retirement savings, medical and life insurance,** with flexible and voluntary benefits available in some locations.
- **Time-off** including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- **Flexible working** options based around home and office locations, with flexible working patterns.
- **Proactive wellbeing support** through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- **A continuous learning culture** to suppo