Service Advisor
4 days ago
**GoMechanic is hiring for Service Advisor**
**Location: Kuala Lumpur**
**Experience: Even Fresher can apply**
**Salary: 2500 - 3000**
**Roles & Responsibilities**:
- Scheduling and arranging appointments with the customers/clients (Retail & B2B)
- Reception and Job Order creation
- Co-ordinate between the customer & garage
- Check repairs and execution of ongoing work with garages
- Quality control and preparation for vehicle delivery
- Vehicle on-time delivery and billing to customer
- Planning of Existing and new customer acquisitions planning to improve market share and improve overall customer satisfaction
- Customer Satisfaction and Complaint Management
- Process implementation for cost control
- Can handle at least 30-35 cars per month
**Skills**:
- 0-2 years of experience in after-sales service
- Degree/Diploma in Automobile Engineering or any Graduate
- Good communication skills
- Knowledge of the Automobile Service Industry
**Perks**:
- Travel Allowance
- Internet Allowance
- Medical Insurance Allowance
- Incentives
- Over Time Allowance
Rishabh Gupta
HR | Talent Acquisition
GoMechanic, Gurgaon HQ, India
Pay: Up to RM2,500.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Application Question(s):
- How Many years of Experience do you have as Service Advisor ?
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
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