F&b Captain Banquet

1 day ago

Johor Bahru, Malaysia Trove Johor Bahru Full time

Assisting in serving and coordinating activities if Banquet personnel involved in such activities:

- Preparing necessary materials and supplies for a specific function.
- Arranging the function room.
- Setting arrangements.
- Presenting menu and taking orders (when necessary)
- Serving guests.
- Cleaning up after functions.
- Assists in coordinating with Kitchen, Bars, Restaurant and other functional areas to ensure that all necessary arrangements and preparations are properly made.
- Received and confers with host of functions regarding last minute arrangements, in the absence of Supervisor.
- Any other duties that may be assigned by the Banquet Operations Manager / Executive from time to time.
- Prepare coffee breaks, carts, and stations with appropriate food and beverage as stated in Banquet Event Order.
- Prepare tables, actions stations, buffets, service carts, dessert table/carts and cordial carts. Setup meal and reception buffets, taste panels, individual event functions, server head table and/or VIP tables without managerial assistance.
- Serve food courses and alcoholic beverages to guests.
- Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability
- . Follow cycle time guidelines for all meals.
- Maintain cleanliness of work areas throughout the day.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Inspect the cleanliness and presentation all china, glass, and silver prior to use.
- Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed.
- Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service.
- Assist management in training, motivating, and coaching employees; and serve as a role model.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language.

Support team to reach common goals. Ensure adherence to quality expectations and standards

**Job Type**: Permanent

**Benefits**:

- Health insurance
- Meal provided

Schedule:

- Rotational shift

Work Location: In person

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