F&B Administrator

1 day ago

Johor Bahru, Johor, Malaysia Frasers Hospitality Full time 24,000 - 42,000 per year

Job Purpose

To provide well‑structured administrative support and ensure seamless daily operation for the Food & Beverage department. This role ensures smooth operations, compliance, and strong communication across intra and inter department, while also hosting client tastings to showcase offerings and finalise menus.

Primary duties and responsibilities

  • Manage daily correspondence, internal emails, and clerical duties for the F&B department
  • Coordinate internal and external meetings within Department and minute-taking
  • Maintain records including staff attendance, leave, training, hygiene audits, licenses, food safety certificates
  • Update and manage menus, signage, printing, banquet orders, and POS data entry
  • Assist with procurement process for both Kitchen and F&B requisitions
  • Support audits, mystery shops, and guest-feedback initiatives by tracking and reporting outcomes
  • Prepare and circulate Banquet Event Orders (BEOs), menus and etc for follow-up and approval
  • Liaise between Kitchen and F&B to ensure seamless execution of tastings and events
  • Serve as point of contact for client tastings including coordinate scheduling, venue setup, welcome clients, explain menu items, handle dietary requests
  • Manage follow-ups including feedback, revisions, and confirmation of final menu selections
  • Assisting in consolidate budgets, stock inventories, cost analyses and food cost control documentation
  • Ensure all processes align with internal SOPs and external health and safety regulations
  • Monthly stock records, track orders and liaise with suppliers
  • Compile feedback and updates into actionable summaries for internal review and menu implementation from clients' post-tasting
  • Ad-hoc duties when assigned by superior

Requirements

  • Diploma or degree in Hospitality, Business Administration, or related field
  • Minimum 1–3 years experience in F&B administrative or operations support, ideally within hospitality industry
  • Experience in client-facing and collaborative roles
  • Strong communication, organizational and time-management skills
  • Proficiency in MS Office and hospitality systems

Required competencies

  • Proactiveness
  • Team player spirit
  • Sense of ownership/ responsibility over own work
  • Problem solving attitude
  • Excellent interpersonal and communication skills
  • Attention to detail
  • Situational awareness

Job Type: Full-time

Pay: RM2, RM2,700.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Parental leave
  • Professional development

Ability to commute/relocate:

  • Johor Bahru: Reliably commute or planning to relocate before starting work (Required)

Application Deadline: 01/31/2025

Expected Start Date: 04/21/2025

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