Ship Hotel Director

1 day ago

Johor Bahru, Johor, Malaysia Turn Capital 龍丞資本 Full time 90,000 - 120,000 per year

We are hiring for one of our portfolio companies. This is an onsite role onboard a cruise ship in Southeast Asia.

Job Title:
Ship Hotel Director

Location:
Local / Home Port: Southeast Asia, TBD

Reports To:
Ship Owner / Executive Management

Job Type:
Full-time, Contract-Based

Job Overview

The Hotel Director is responsible for overseeing all hospitality operations onboard the ship, ensuring an exceptional guest experience across the
hotel, food & beverage (F&B), housekeeping, concessions, spa, salon, and entertainment services
. This role involves building the hotel brand, designing hospitality offerings, hiring and training the team, and ensuring the seamless daily operation of all hotel services. The Hotel Director reports to the Ship General Manager and collaborates with other department heads to create a high-quality hospitality experience.

Key Responsibilities including directly overseeing, and / managing a team to oversee:

  • Implement the ship's
    hotel brand identity, service standards, and guest experience strategy
    .
  • Oversee all aspects of
    hotel operations, including accommodations, F&B, housekeeping, spa, salon, concessions, and entertainment
    .
  • Recruit, train, and manage the
    hospitality team
    , including F&B staff, housekeeping, purser staff, and concessions personnel.
  • Ensure top-tier
    guest service standards
    , cleanliness, and operational efficiency.
  • Develop and manage the hotel's
    operational budget, revenue goals, and cost controls
    .
  • Drive revenue, including room sales, onboard revenue (F&B, entertainment etc.)
  • Ensure compliance with
    maritime hospitality regulations, international cruise industry standards, and safety protocols
    .
  • Work with other departmental heads on event planning, entertainment programming, and onboard retail operations.
  • Collaborate with the
    casino, sales & marketing, and onboard retail teams
    to create a unified guest experience.
  • Monitor guest feedback, address concerns, and continuously improve service offerings.
  • Manage vendor relationships for
    hotel supplies, F&B inventory, and operational logistics
    .
  • Implement and oversee hotel technology solutions, including
    reservation systems, CRM platforms, and guest service technologies
    .
  • Implement and oversee a good procurement processes of the Hotel

Key Requirements & Qualifications:

  • Bachelor's degree in
    Hospitality Management, Business Administration, or related field
    .
  • Minimum
    7-10 years of experience
    in hotel or hospitality management, with at least
    3 years in a cruise or maritime environment
    .
  • Detail oriented, ensure hands-on work, execution focus
  • Great people management skill to ensure effective & efficient performance of the team
  • Candidates with a young and vibrant character are preferred
  • Strong expertise in
    luxury hospitality, brand development, and guest experience management
    .
  • Proven ability to build and lead
    high-performing hospitality teams
    .
  • Deep understanding of
    guest service excellence, F&B operations, and hotel marketing strategies
    .
  • Knowledge of
    maritime hospitality regulations and international cruise industry standards
    .
  • Excellent leadership, financial management, and problem-solving skills.
  • Ability to thrive in a
    fast-paced, shipboard environment with 24/7 operations
    .

Compensation & Benefits:

  • Competitive
    base salary
    with insurance coverage
  • Performance-based
    incentives.

How to Apply

Interested candidates should submit their
resume, cover letter, and references
to

. Shortlisted candidates will undergo interviews, background checks, and regulatory clearance.

  • Assistant Director of Sales

    1 day ago

    Johor Bahru, Johor, Malaysia 1975 Avenue & Hotel Full time 84,000 - 108,000 per year

    Job Summary:The Director of Sales & Marketing is responsible for developing and implementing the hotel's overall sales and marketing strategy to maximize revenue, market share, and brand visibility. This role provides strategic leadership for all sales, catering, conference, and marketing activities, ensuring alignment with the hotel's positioning and...

  • Director of Sales

    1 day ago

    Johor Bahru, Johor, Malaysia AP GLENN Full time 96,500 - 1,664,000 per year

    Director of Sales | Up to RM 13,000 | Menara Tiga Serangkai, JBPosition: Director of SalesSalary Package: RM8,000-RM13,000Working Location: Menara Tiga Serangkai, JBCompany Background: HospitalityWorking days : 5 days / WeekWorking Hours: 9am to 6pm (Monday – Friday)Job Descriptions:-Strategic Planning & Execution:-Develop and implement comprehensive sales...

  • Rooms Division Manager-Sheraton Johor Bahru25168826

    1 day ago

    Johor Bahru, Johor, Malaysia Sheraton Imperial Kuala Lumpur Hotel Full time 40,000 - 80,000 per year

    JOB SUMMARYAssists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific...

  • Assistant Maintenance Manager

    1 day ago

    Johor Bahru, Johor, Malaysia Trove Johor Bahru Full time 80,000 - 120,000 per year

    · Able to work flexible schedule including holidays, weekends or longer than 8 hr days if needed· Must be able to be reached by phone after normal hours 24/7 and may need to come into hotel to tend to emergencies· Perform basic upkeep throughout the property for all rooms and common areas· Has general knowledge of procedures for repairing and/or...

  • Tax Consultant/ Senior Tax Consultant

    1 day ago

    Johor Bahru, Johor, Malaysia KPMG Malaysia Full time 60,000 - 120,000 per year

    Description:KPMG Indirect Tax Practice offers a broad range of professional services which includes all Indirect Tax matters, covering Sales Tax, Service Tax, Customs duties and Goods and Services Tax (GST). We also cover the Price Control and Anti Profiteering legislation. Our clients are from a wide range of industries such as the manufacturing, utilities,...

  • Director of Sales-Sheraton Johor Bahru

    2 weeks ago

    Johor Bahru, Johor, Malaysia Sheraton Hotels & Resorts Full time 90,000 - 120,000 per year

    Additional InformationJob Number Job CategorySales & MarketingLocationSheraton Johor Bahru, 05-01A Menara SKS Jalan Storey, Johor Bahru, Malaysia, Malaysia, 80300VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryLeads and manages all day-to-day activities related to the sales function with a focus on building long-term,...

  • Director of Sales-Sheraton Johor Bahru

    2 weeks ago

    Johor Bahru, Johor, Malaysia Careers at Marriott Full time 90,000 - 120,000 per year

    JOB SUMMARY Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CANDIDATE PROFILE  Education and Experience •...

  • General Manager

    2 weeks ago

    Johor Bahru, Johor, Malaysia S H Frames Sdn. Bhd Full time $60,000 - $120,000 per year

    We are looking for a trustworthy and experienced leader to serve as the General Manager on the ground. You will be responsible for the entire business unit, driving regional commercial growth while ensuring the efficiency and regulatory compliance of our facility. This is a critical role for the company owner who is not on-site full-time. Key...

  • Assistant Director of Sales, Catering-Sheraton Johor Bahru

    2 weeks ago

    Johor Bahru, Johor, Malaysia Sheraton Hotels & Resorts Full time 60,000 - 120,000 per year

    Additional InformationJob Number Job CategorySales & MarketingLocationSheraton Johor Bahru, 05-01A Menara SKS Jalan Storey, Johor Bahru, Malaysia, Malaysia, 80300VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryAssists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and...

  • Assistant Director of Sales, Catering-Sheraton Johor Bahru

    2 weeks ago

    Johor Bahru, Johor, Malaysia Marriott International Full time 60,000 - 120,000 per year

    Additional InformationJob Number Job CategorySales & MarketingLocationSheraton Johor Bahru, 05-01A Menara SKS Jalan Storey, Johor Bahru, Malaysia, Malaysia, 80300ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYAssists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in...