M2m & Iot Solution Architect

2 weeks ago

Kuala Lumpur, Malaysia Maxis Full time

Are you ready to get ahead in your career?
- We want to empower you turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?- Solution architect & focal point for Business and IT for concepts and plans of new and existing services and products for the necessary planning of solutions/services.- Ensure completeness and understanding of business requirements from the respective Product Owners/Product Managers/ISD Business Analyst (BA) in the product definition document via proper feedback loop, list of queries for ambiguity and organizing the necessary briefing and feedback forums with key stakeholders to ensure all angles are covered in the business requirements.- Explore solutions, products or service plan options with vendors, solution architects and ISD to come up with the designs & options that are cost effective and timely, with good service/customer experience (reliable and consistent), scalable and integrated from a platform/solution perspective.- Deliver the product plan/solutions documentation from the final product definition documents for onward detail design and implementation. Ensure completeness of Detailed Design Documents and Method of Procedure for implementation/rollout.- Ensure completeness of Feasibility Assessments/Impact Assessments for Business Initiatives/Customer Experience Improvement prior to business case approval. To ensure business forecast is given to ensure complete assessment for network capacity and service planning. Liaison with network & technology engineers/designers for complete assessment deliverables.- Provide the necessary and periodic network updates and service insights to the Business. Work on enabling the required analytics/reports for business as reference to plan new products, attack key segments, address eroding trends, manage data explosion and improve customer experience.- To improve customer experience and reduce customer complains. To benchmark against competitors to ensure Maxis maintains network leadership.- Identify and implement key initiatives and suggestions that can improve the overall product delivery life cycle, cost of delivery and product delivery/management process.

Minimum Qualifications:
- Subject Matter Expert (SME) in IOT/M2M or core network design with 6-8 years relevant telco experience and possesses good knowledge on mobile products and core network- 2-3 years of experience in M2M/IOT products and services planning, solutions design or demand planning would be advantage- Good business acumen and industry insights- Knowledge in end-to-end network integration

What’s next?

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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