Customer Service Officer

4 days ago


Johor Bahru, Malaysia The Swim Starter Full time

**The Swim Starter** is committed to equipping all children with the ability to swim to safety at all times. The Swim Starter has grown with the times, and we are looking for capable and passionate individuals like you to help grow the company further. Begin your journey with us today.
- Reply to WhatsApp chats, Facebook Messenger and Instagram Direct Messages to answer any enquiries.
- Need to communicate with the manager on a daily basis for tasks (online).
- Must have a good attitude to reply to text messages.
- Fast response to new messages from leads.
- Storing or keying data accurately to the software system.
- Admin ad-hocs (printing attendance for class).

**Job Requirement**
- **Fluent in English, Melayu and Mandarin**:

- A minimum of 2 years of experience is required (experience in the same industry would be an added advantage).
- Able to adapt with fast-paced working environment
- Good with numbers, data analysis
- Fast learner (able to learn to use in-house system to handle leads)
- Assist the Operations Manager in the daily operations of the Company.
- Handling of office contact line.
- Ad-hoc ops duties.
- Implementing contingency flows in the case of an emergency.
- Assist with Bi-annual test operations.
- Preparing of Attendance for weekly classes.
- Ensure that all tasks and checks assigned to Supervisors are carried out smoothly.

Working Arrangement
- Working time: 7.00am-4.00pm (break at 1pm) 1.00pm-10.00pm (break at 5pm)
- Working days: Thursday to Monday & working on PH

**Summary of role requirements**:

- Flexible hours available
- 2-3 years of relevant work experience required for this role
- Work visa can be provided for this role

Pay: From RM6,000.00 per month

**Benefits**:

- Work from home

**Experience**:

- Customer service: 2 years (required)

**Location**:

- Singapore (required)



  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...


  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...


  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

  • Customer Service

    2 weeks ago


    Johor Bahru, Malaysia Customer Connect Malaysia Coway Full time

    _**Engage with database customer.**_ - **Database provided everyday.**_ - **Responsible in terms of product & testimonial.**_ - **Communicate with customers about the service of product in call.**_ - **Providing information about products/services, and assisting with easy service issues.**_ **Job Types**: Full-time, Part-time, Fresh graduate, Student...

  • Customer Service

    15 hours ago


    Johor Bahru, Malaysia Customer Connect Malaysia Coway Full time

    **About the Role**_**:_ - We are currently seeking enthusiastic and results-driven Telemarketing / Telesales Representatives to join our growing sales team. In this role, you will make outbound calls to potential or existing customers, promote products or services, and help customers upgrade or enhance their current plans._ - This is a target-based role...


  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Customer Service Internship** **Responsibility** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for...


  • Johor Bahru, Malaysia HAWK TYRE SERVICE SDN BHD Full time

    **Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...

  • Telephone Operator

    15 hours ago


    Johor Bahru, Malaysia Nanmar Motor Service SDN BHD Full time

    **Job Summary**: The Telephone Operator is responsible for managing high volumes of incoming and outgoing calls in a professional, courteous, and efficient manner. This role ensures that insurances and customers inquiries, requests, and issues are handled promptly while maintaining the organization’s service quality standards. The operator serves as the...


  • Johor Bahru, Malaysia Tiong Nam Logistics Solutions Sdn. Bhd. Full time

    Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Order management. - Liaise with drivers/ forwarders/ operations. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in...


  • Johor Bahru, Malaysia Agensi Pekerjaan Sky Employment Sdn Bhd Full time

    Customer Service Officer - Liaise with clients, assist them looking suitable maid - Liaise with maid, interview maid and etc - Monday - Friday 9am - 6pm - Saturday 9am - 1pm (OT) Pay: RM3,000.00 - RM6,000.00 per month **Benefits**: - Opportunities for promotion **Language**: - Mandarin, English, Malay (required) Willingness to travel: - 75%...