Data Analyst, Recovery- Spx Express

Department OperationsLevelExperienced (Individual Contributor)LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

About The TeamJob Description:Update daily trackers for mid-mile operational functions in SPX ExpressMonitor, track, and review daily activities and utilization levels against targeted benchmarksProvide performance updates to stakeholders based on tracker data or as requiredPrepare daily, weekly, and monthly summary reports for all operational functions in...

Job DescriptionLead the design and execution of end-to-end recovery improvement initiatives focused on Stuck, Loss, Damage, and other cost-impacting areasIdentify operational and process gaps, develop improvement plans, and ensure initiatives are delivered with measurable outcomesUse data-driven analysis to diagnose issues, track progress, and ensure...

Job DescriptionMaintaining and updating HSE (Health, Safety and Environment) management systems, activities within the SPX facilities together with coordinating regional safety and implementing HSE standardsInvolved with management in the preparation and implementation of company HSE (Health, Safety and Environment) policies in accordance with OHSE...

Job DescriptionManages and leads the direction for overall seller experience and growth on SPXLead sourcing, networking activities required to maintain a healthy pool of sales leadsGenerate, engage and convert available sales leadsResponsible for achieving sales targets on a month to month basisLead a team of SPX account managers to manage key SPX sellers...

Department Operations - LevelExperienced (Individual Contributor) - LocationMalaysia - Kuala Lumpur The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

Job DescriptionEstablish processes to collect and analyze internal and external market data to derive operation insightsDevelop operations strategies and support the operations and logistic teams in executing the strategiesEstablish processes and identify appropriate indicators to monitor performance and progressBe the oracle that can spot dangers and...

Job DescriptionIdentify key operational gaps / improvement opportunities for SPX Xpress' First Mile delivery operations (eg. productivity, average delivery times)Design and project manage initiatives to be implemented across all First Mile Hubs in MalaysiaAnalyse data and results, identify opportunities for improvementDevelop dashboards and tools as...

Job DescriptionIdentify key operational gaps / improvement opportunities for SPX Xpress' delivery operations (eg. productivity, average delivery times)Design and project manage initiatives to be implemented across all the hubs in MalaysiaAnalyse data and results, identify opportunities for improvementDevelop dashboards and tools as requiredPrepare proposals...

Job DescriptionKey responsibilitiesTeam & Operations LeadershipLead and supervise Service Engineers (SEs) and Service Technicians (STs).Oversee troubleshooting activities during machine downtime, guiding SEs on complex cases.Ensure preventive maintenance work is executed effectively and on schedule.Review downtime reports, root cause analyses, and...