Team Leader, South

1 day ago

Johor Bahru, Malaysia Mettler Toledo Full time

Team Leader, South (Laboratory (Laboratory Technologies))

**Location** Johor Bahru, Johor

**Date posted** May 05, 2025

**Job ID** 19325

**Our Opening and Your Responsibilities**

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

**What You Need to Succeed**

**Key Purpose of the Role**:

- Being the role model and/or leading the sales team to achieve the sales target annually
- Increase qualified customer database for targeted segments.
- Secure new customers in the private and government sectors by identifying needs and engineering high quality solutions. Expand market awareness of MT’s solutions and relationships with customers.

**Strategic Outcome**:

- Combine technical knowledge with sales skills to articulate technology and product positioning to both the business and technical users and ensure complete customer satisfaction through all stages of the sales process.

**Key Responsibilities**:
1. Sales and Marketing
- Grow target accounts and consistently build sales pipelines.
- Qualifying database and updating CRM.
- Establishing new accounts by identifying potential customers, planning and organizing sales call schedules.
- Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements.
- Support Business Area Manager in execution of marketing campaigns, leads generation and pipeline management.
- Effectively deliver high quality solutions to suspects, prospects and customers.
- Attune to market and/or competition movements and leverage the information to build market presence.

2. Technical Advisory and Solution Advocate
- Responsible for actively driving and growing sales pipelines.
- Provide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT products.
- Responsible for representing the solution to customers and to engage customers in the field with customer events such as conferences, seminars, courses, etc.
- Develop customer's staff by providing technical information and training
- Conduct negotiation to secure a win-win agreement with customers.

3. Service Standards and Customer Relationship Management
- Prepare cost estimates with related customer documents.
- Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements.
- Maintaining records of customer communication and sales activity in our CRM system.

**Our Offer to You**
- Permanent employment basis; conditions are based on the contract of employment
- 1.5 months contractual bonus
- Medical care with dental entitlements, that covers your spouse & children
- Life insurance coverage
- Accessible to public transport
- Diversified, flexible and fun working culture

**About Mettler Toledo**

**Equal Opportunity Employment**

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

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