Product Content Associate

2 weeks ago

Kuala Lumpur, Malaysia Klook Full time

Kuala Lumpur
- Full Time

**About Klook**

We are Asia’s leading platform for experiences and travel services, and we believe that we can help **bring the world closer together through experiences**.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

- Customer First
- Push Boundaries
- Critical Thinking
- Build for Scale
- Less is More
- Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us

You will focus on delivering high-quality, accurate, and engaging product content/setting while ensuring that our product pages are clear, user-friendly, and aligned with both user needs and business goals.

**What you’ll do**:

- Analyze product content and performance data regularly to identify areas for content improvement and propose actionable strategies to optimize performance
- Manage product content for travel products, ensuring that descriptions, pricing, and settings are up to date and optimized for customer engagement
- Conduct regular user research and testing to identify ways to streamline the booking experience, enabling faster decision-making for customers
- Work closely with teammates and cross-functional stakeholders to support projects that enhance the user experience
- Analyze data and challenge existing pain points to identify potential causes of problems and propose solutions accordingly
- Complete ad-hoc tasks and projects as assigned, with a focus on enhancing the user booking experience

**What you'll need**:

- Bachelor's degree or above. Fresh graduates are welcome to apply
- Customer-focused and always seeking what is best for the customer
- Able to handle routine work with a positive attitude and maintain consistent performance over time
- High responsibility, strong attention to detail in completing tasks accurately and thoroughly
- Fluent in spoken and written English. Fluent Chinese is a plus
- Content creation and data entry experience are a plus
- Data analytical skills and the ability to think critically about user needs and product content are a plus
- Proactive, efficient, quick to learn, and has a strong work ethic
- Globally minded and comfortable working with people from different cultural backgrounds in a fast-paced environment
- Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs._

  • Associate, Product Content Quality

    2 weeks ago

    Kuala Lumpur, Malaysia Klook Full time

    Kuala Lumpur - Full Time **About Klook** We are Asia’s leading platform for experiences and travel services, and we believe that we can help **bring the world closer together through experiences**. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half...

  • Content Support Associate

    2 weeks ago

    Kuala Lumpur, Malaysia Meltwater Full time

    Job Description Meltwater, a global software as a service company, is looking to hire a part-time Content Support Associate to join our Content Services team! The Content Services organization is responsible for building and maintaining a rich and complete source and editorial database in order to ensure the flow of high quality content into the Meltwater...

  • UX Content Associate

    7 days ago

    Kuala Lumpur, Malaysia Klook Full time

    Kuala Lumpur - Full Time **About Klook** We are Asia’s leading platform for experiences and travel services, and we believe that we can help **bring the world closer together through experiences**. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half...

  • Associate Content Development Specialist

    7 days ago

    Kuala Lumpur, Malaysia E2open Malaysia Full time

    The Associate Content Development Specialist will: - Thrive in a fast-paced work environment. - Create and update training materials to reflect current versions of E2open products while adhering to estimated delivery schedules. - Create and update courses, lessons and quizzes in E2open University (LMS). - Support the Training department in technical...

  • Content Review Associate

    5 days ago

    Kuala Lumpur, Malaysia EVO BUSINESS CONSULTING SDN. BHD. Full time

    The Content Review Associate will implement our clients’ Content moderation strategy, monitoring and moderating content to ensure a safe and fun online environment. The role coordinates with internal and external decision makers to support the mission of ensuring a safe and fun environment while providing excellent customer service to cultivate a strong...

  • Product Marketing Associate

    2 weeks ago

    Kuala Lumpur, Malaysia First Digital Trust Full time

    **About us** First Digital Trust ("FDT") is Asia's leading technology-driven financial institution powering the digital asset industry and servicing fintech innovators including blockchain startups, money service businesses and token issuers. The team is behind Abacus rapid settlement network and provides APIs, settlement and clearing, accounting,...

  • Content Associate

    7 days ago

    Kuala Lumpur, Malaysia 2X Marketing Full time

    We are a world-class, diverse team of marketing strategists, developers, analysts, designers, and writers who work together to get things done the smart way. We value personal and professional growth; thus, we only hire people who are passionate in what they do. We support their growth by creating a work environment that encourages collaboration, and mutual...

  • Product Content Coordinator

    2 weeks ago

    Kuala Lumpur, Malaysia Stream Empire Holdings Full time

    A **Product & Content Coordinator** is responsible for managing and optimizing product information, content, and assets across online and offline sales channels to ensure accurate representation, drive sales, and enhance customer experience. This role acts as the bridge between product teams, marketing, and e-commerce teams, ensuring that products are...

  • Content Moderator

    2 weeks ago

    Kuala Lumpur, Malaysia Consultants Sdn Bhd Full time

    **Location: KL Sentral** **Responsibilities**: The Content Review Associate will implement our clients’ Content moderation strategy, monitoring and moderating content to ensure a safe and fun online environment. The role coordinates with internal and external decision makers to support the mission of ensuring a safe and fun environment while providing...

  • Video Associate Production

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Intrepid Full time

    Who we areIntrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to...