Customer Service

**Requirements** - SPM/STM/STPM/ Diploma/Bachelor Holder. (preferred) - Positive attitude, with eagerness to learn. - Good customer service. - Good in Microsoft Word/Excel. - Good in handling computer skills & social media. - English/Bahasa Malaysia speaking. **Responsibility** - Walking customers through basic troubleshooting or setup processes. -...

**Job Descriptions** - Customer Service - Manage enquiries from Lazada, Shopee Malaysia, Shopee Singapore & Facebook which require work from home on the weekend on monthly rotation basis. - Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring customer complaints are issued and closed...

Provide friendly and efficient service to the travel community of our client. - Be a first point of contact to handle and resolve customer complaints. - Respond professionally to inbound phone calls, including urgent situations. - Identify and escalate issues appropriately. - Compose thoughtful and accurate messages or customize prepared responses to...

JOB SCOPE - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. REQUIREMENT: - At least a Diploma,...

**Job Descriptions** - Customer Service. - Provide accurate and appropriate information or assistance to all - Manage enquiries from Lazada, Shopee Malaysia, Shopee Singapore & Facebook which require work from home on the weekend. - Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring...

**RESPONSIBILITIES** - Handling Customer Enquiries, feedback’s and complaint’s - Manage replace, return, refund, defect, wrong Item for customers & leaders - Handling shipment - Handling customer self-pickup - Replying/attending to customer’s WhatsApp - Prepare report for daily, weekly & monthly report - Execute to follow up customer weekly for...

**JOB RESPONSIBILITIES** - Monitor the Customer Service duties to ensure sales orders are issued on time to avoid delay of customer’s order. - Manage customer enquiry or request related to sales order - Handle the customer’s complaint related products/delivery/ returns/reject etc. - Responsible to handle Export order / East Malaysia and any large volume...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. BRH ETHOS - Our Culture, Our People, Our Pride BRH VISSION - To be Malaysia's preferred nature conference resort BRH MISSON - We passionately delight...

**CRITERIA** - Have great self-motivation to ensure the growth in sales of the company - Superb interpersonal skills, including the ability to quickly build close relationship with customers/ patients - Ability to be friendly and polite, even when tired, or under pressure - A commitment to excellent customer service - Excellent communication and listening...

**Overview**: **Salary**: 3,500 MYR ~ 4,500 MYR**Industry**: - To manage and handle all customer parts queries, process orders, monitor payments, claims and deliveries/shipping. - Order planning, stock replenishment and place order with factories & suppliers - Communication with overseas Suppliers to ensure prompt delivery - Communication with forwarders for...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquires - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Knowing our products inside and out so that you can answer questions **Salary**: RM1,200.00 - RM2,500.00 per...

**JOB DESCRIPTION** - To handle, process and pack order from customer from website, media social and whatsapp. - To handle, process order from company website (Shopify) and shopee portal - To update product updated stock in website, and company database - Collect testimony/feedback from customer - Edit testimony/feedback & update testimony/feedback on...

JOB SCOPE - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. REQUIREMENT: - At least a Diploma,...

**ONLINE CUSTOMER SERVICE** **Job Requirements** - Fully Vaccinated - Graduated with a minimum diploma in any field with immediate availability - Experienced in sales and close sales through telemarketing - Know how to handle Dropship - Possess good command of written and spoken in Malay and English - Sense of ownership and responsibility - Able to work in...

**Deskripsi kerja**: - Mahir menggunakan social media & website - Basic skill in Photography & Videography - Mahir menggunakan editing apps seperti Canva - Fasih menulis & membuat copywriting BM & BI - Mudah bekerjasama dan rajin - Mempunyai skill komunikasi yang baik - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila...

**Deskripsi kerja**: - Mahir menggunakan social media & website - Basic skill in Photography & Videography - Mahir menggunakan editing apps seperti Canva - Fasih menulis & membuat copywriting BM & BI - Mudah bekerjasama dan rajin - Mempunyai skill komunikasi yang baik - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila...

**CUSTOMER SERVICE ASSISTANT & RECEPTIONIST** **Job Requirements** - Fully vaccinated. - Willing to learn and to be train. - Able to work in a team, high work tolerance. - Extrovert. - Able to work on Sunday, off day will be on Friday and Saturday. - Total working hour is 45 hours per week, 2 days off day. - Able to speak English (basic) and Bahasa...

To Sell and cross-sell Personal Loan & Credit Card products - To create opportunities and strategy to develop new sales and consistently increase individual or team achievements. - Ensure high standard of customer service in line with the quality and standards set by the Company. - To have best practice in all related compliance and regulatory...

**Job Scope: - ** - Berhubung dengan pelajar di sepanjang perjalanan dengan CQ dari mula menjadi pelanggan dan selagi bersama CQ untuk setiap produk CQ. - Memberi maklum balas tentang pertanyaan berkaitan produk yang telah di beli, aduan dan sebarang maklumat yang tidak jelas tentang semua produk CQ. - Mendapatkan maklumbalas pelanggan untuk tujuan...

**CUSTOMER SERVICE ASSISTANT** **Job Requirements** - Fully vaccinated - Willing to learn and to be train - Able to travel - Able to work in a team, high work tolerance - Able to work on weekends and public holidays - Able to speak English and Bahasa Malaysia - Presentable, Hardworking and positive interpersonal - High self motivation - Able to work...