E-commerce Executive

4 days ago

Shah Alam, Malaysia Transmarco Concepts Sdn Bhd Full time

Responsible to develop and carry out strategic online marketing plans for Company own web store and all related marketplace.
- Responsible for determining the format and features of the Company website in order to maximize clarity and ease of negotiation for customers.
- Liaise with the designer to develop and alter the Company website as needed.
- Liaises with 3rd party marketplaces for all promotion and campaign activities.
- Analyses effectiveness of each promotion campaign and follow up on future planning.
- Knowledge in analytical tool for tracking sales trend and provide in-depth data analysis on products and consumer.
- Propose and discuss with Merchandiser on type of products for each brand based on data analysis.
- Ensure enough stock quantity for all Hero product at all time and maintain a well balance products listing.
- Ensure all products upload and sync with full description within given time frame.
- Planning on new and existing products upload and removal respectively.
- Explore new product categories or type of new Hero products.
- Provide sales data with detail demographics to on daily basis.
- Analyses on conversation rate, web store traffic, page view, cancelled order, return order, unpaid order, etc. with follow up action.
- Optimize all sales tool and provide training to e-commerce employee.
- Set budget for sales, database, follower and to plan for e-marketing expenditures in advance and develop plan to maximize sales and profit.
- Responsible to all e-commerce activities and ensure target achieved.
- Planning and implement online Brands awareness campaign with other marketing activities.
- Ensure all database are well organize, keep and fully utilize for marketing activities.
- Fully assist in using chat services to grow sales and responsible to provide good service to customers.
- Planning and liaise with logistic to make sure smooth fulfilment process.
- Required to assist in Company stock take and Company event from time to time.
- Generate daily sales report and submit to HOD for reporting.
- Any ad-hoc tasks as assigned by your superior

**Job Requirements**
- Minimum five (5) years’ working experience in similar role.
- Required language(s): Bahasa Malaysia, English, Mandarin would be an added advantage.
- Understanding of E-Commerce end-to-end user journey, behaviour and experience.
- Good knowledge in working with 3rd party E-Commerce portal such as Shopee, Lazada, Zalora, etc. with proven track record on sales achievement.
- Proven track record of online campaign success and conversion of leads to revenue.
- Proficient in analytics tools - Google Analytics.
- Proactive team player, highly organized and efficient with a can-do attitude.
- Proficiency in Microsoft Office, Facebook, Digital Marketing, YouTube, Instagram and/or other social media platforms.
- Excellent verbal and written communication and presentation skills.
- Skill and experience in creative content writing.
- Possess own transport and willing to travel.
- Experience in retail industry with footwear background will be an added advantage.
- Required Chinese and able to speak mandarin
- Able to start work immediately.

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

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