Customer Service

As the Executive – Service Quality Assurance, you will be responsible for identifying training needs, delivering effective training programs, and monitoring service calls to ensure high-quality customer interactions. Your role is essential in supporting service excellence and enhancing customer experience.Key Responsibilities:Collaborate with department or...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to...

Summary of job description as follow: 1. Customer Service - Prepare quotation - Resolve customer complain, delivery issues etc. 2. Sales Admin - Planning for delivery of customers' orders - Process incoming orders - Billing (generating Delivery Orders and Invoices) - Other related administrative tasks **Job Types**: Full-time, Permanent **Salary**:...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

Job Descriptions· Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat.· Ability to speak and write in English and Bahasa Malaysia.· Poses strong communication skill and go extra mile to engage customers· Meeting ecommerce marketplace KPI on chat response to ensure...

Position: Customer Service AgentEmployment Type: 2 months contractMarket: MY/SGProject: E-commerce, online shopping platformJoining Date: 17-Nov-2025Job description:* To respond promptly to customer inquiries via live chat and email, providing accurate information and assistance regarding E-commerce products, orders, and services.* To handle customer...

**Job Descriptions** - Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. - Ability to speak and write in English and Bahasa Malaysia. - Poses strong communication skill and go extra mile to engage customers - Meeting ecommerce marketplace KPI on chat response to ensure...

**Carlcare Authorised Service Center - Infinix, Tecno & Itel brand** **Store Customer Service cum admin**(Minimum 2 year experience in Service Center) **Work Location**: 20, Jalan Seksyen 2/2, Batu 11 Cheras, 43200 Cheras, Selangor **Working Hour** - 10am to 7pm (Monday to Friday), (10am to 3pm) Saturday Off Day - Sunday & Public...

_**Location: Sunway Visio, Cheras**_ **ROLE POSITIONING AND OBJECTIVES**: Service Executive (SE) is responsible for answering incoming transactions, solving order related problems and providing quality service that exceeds customer’s expectation via chats. An SE is required to represent the organisation appropriately to all customers and partners. **WHAT...

Job Description:Provide high-quality service to customers, including email/online/ticketing services and support for any related businessAnswer customer inquiries, maintain relationships with customers, and provide excellent customer service to ensure customer satisfactionAdhere to the management and operations manuals, as well as established policies for...