Customer Service
2 days ago
Requirements
- Minimum 1 year of working experience as customer service line.
- Fresh Graduates with internship experience will also be considered.
- Basic proficiency in Microsoft Outlook, PowerPoint, Excel, Word
- Skill Required: self-motivated, ambitious personality and strong drive, fast learner, matured thinking, responsible, and good team player
Responsibility:
- Handle inquiries from the customer and provide details about the product's knowledge through live chat.
- Help customer to complete order placement process including payment processing, key in order details into the system.
- To ensure all customer order received, verified, processed, acknowledged, confirmed and dispatched in a correct and timely manner.
- Provide technical support to customers.
- Provide good customer service and attend to customer complaints professionally.
- Reply & follow up with customers regarding their product purchase.
- To perform any other duties as requested/ assigned by your superior from time to time.
**Benefits**:
- Young, Fun & Energetic working environment with opportunities to engage in various festive celebrations, bonding activities, and so on.
**Salary**: RM2,500.00 - RM4,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Maternity leave
Schedule:
- Monday to Friday
Supplemental pay types:
- Attendance bonus
- Commission pay
- Performance bonus
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