Manager, Automation

5 days ago

Cyberjaya, Malaysia ALTEL HOLDINGS SDN BHD Full time

**Key Responsibilities of this job**:
**1. Digitalization and Automation**:

- Assess human effort that can be automated by having communication with BUs.
- Reduced human effort and optimize the process as well as provide analytical information out of the automation solutions.
- Reduced human error and ensure data governance in place for commissioned solutions/products.

**2. AI Research & Strategy**:

- Define product requirements, roadmaps, and success metrics with stakeholders.

**3. AI Product Development & Integration**:

- Integrate AI capabilities into existing products via APIs and microservices.
- Produce proof of concept and propose solution and work towards moving automation or AI product to go live date, (ie: Implement open-source AI agent utilizing internal private data restricted to only a user access levels, develop a private secure avatar endpoint switch/firewall to monitor security of premises with digital assistance capability, etc).
- Develop a Data Analytics delivery model framework to commercialize Managed Data Analytics.

**4. AI Product Performance & Compliance**:

- Optimize models for scalability, latency, and cost-efficiency.
- Ensure ethical AI practices, including bias mitigation, transparency, and compliance (PDPA, ISMS (ISO 27001), etc).
- Monitor & manage post-deployment performance and iterate for improvement.

**5. Conduct for required staff on the job training and assign accountabilities to an automation or AI product development.**

**6. Ensure staff having clear goals and KPIs established and individual development plan enabling them for career progression.**

**Qualifications**:

- Degree in Data Science, Engineering, IT, or equivalent.
- Professional Certification - any of the below will be advantageous: ITIL, Certified Data Analyst, Data Science, others as related.

**Minimum years of experience required to perform this job**:

- 4-8 years in Network, IP Packet, Cloud Tech.
- 3-5 years in Automation, AI tools development with hands-on product development and deployment.
- Portfolio of shipped AI products (include GitHub/relevant links).

**Required functional competencies**:

- Extensive experience with programming and scripting languages such as Python, Bash, or PowerShell.
- Proficient in Python, big data tools (Spark, Hadoop). Database; MySQL, etc
- Expertise in RESTful APIs, CI/CD pipelines, and Git.
- Experience in network device configuration and management using APIs and protocols like REST API, ICMP, SNMP, or SSH.
- Proven track record of architecting, estimating, and leading projects end-to-end while meeting customer expectations, with a solid solution design experience, business acumen.
- Able to establish operational processes and build an Agile, Scrum based framework for developing Automation, AI solutions in a DevOps, CI/CD operating model.

**Required Skills and abilities**:

- Problem solving.
- Team-orientation skills.
- Fast analytical thinking orientated to details.
- Excellent communication skills.
- Passion for performance and the motivation to go the extra mile.
- Hands on approach.
- Resourceful and the ability to improvise and make things happen.
- Analytical thinking.
- Team player with leadership qualities.
- Continuously eager to learn.

**Job Types**: Full-time, Permanent

Pay: RM14,400.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Professional development

Work Location: In person

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