Cafe Crew

3 days ago

Sepang, Malaysia GSSB Full time

About Us: Ai-cha is a leading and vibrant food & beverage franchise in Malaysia, famous for serving happiness in a cup and a box We are a one-stop destination for a diverse menu featuring premium milk teas, refreshing fruit teas, creamy soft-serve ice cream, crispy fried chicken, and delicious snacks. Our goal is to provide a fast, friendly, and fantastic experience for every customer who walks through our doors. The Role: We are looking for dynamic, multi-talented, and hardworking All-Rounder Crew Members to join our high-energy team. In this role, you will be a jack-of-all-trades, mastering multiple stations to deliver the full Ai-cha experience. You will be responsible for preparing drinks, cooking food, serving customers, and maintaining our high standards of cleanliness and efficiency. Key Responsibilities: 1. Customer Service & Operations: - Greet customers warmly and provide prompt, friendly, and efficient service. - Operate the cash register and POS system accurately to process orders and payments. - Have a thorough knowledge of the entire menu to explain items and make recommendations. - Handle customer inquiries and feedback professionally. - Manage the queue and maintain a smooth customer flow, especially during peak hours. 2. Drink & Dessert Station: - Expertly prepare a wide range of beverages, including signature milk teas, cheese foam drinks, and fresh fruit teas, following standardized recipes. - Cook and prepare toppings like pearls, pudding, and grass jelly to the perfect consistency. - Prepare and serve soft-serve ice cream, sundaes, and other frozen desserts. 3. Kitchen & Food Preparation Station: - Prepare and cook fried chicken, snacks (e.g., fries, popcorn chicken), and other hot food items according to strict safety and quality guidelines. - Monitor cooking times and temperatures to ensure all food is perfectly cooked and safe for consumption. - Manage food inventory, perform portion control, and minimize waste. 4. Hygiene & Store Maintenance: - Maintain impeccable cleanliness and hygiene at all stations, including the drink prep area, kitchen, dining area, and restrooms. - Adhere to all F&B safety and sanitation regulations (based on JKM/KKM guidelines). - Perform daily cleaning duties, including washing utensils, wiping down surfaces, and taking out the trash. - Assist in stock receiving, storage, and inventory counts. Who We Are Looking For: - SPM Leavers / School Graduates are encouraged to apply. No prior experience is needed as comprehensive training will be provided. - Able to communicate in Bahasa Malaysia; proficiency in English or Chinese is an advantage. - A team player with a positive "can-do" attitude. - Ability to work in a fast-paced environment and multitask under pressure. - Hardworking, reliable, and punctual. - Willingness to work on weekends, public holidays, and shifting schedules. - Physically able to stand for long hours and lift moderate weights. Pay: RM1,700.00 - RM2,333.12 per month **Benefits**: - Opportunities for promotion - Professional development Ability to commute/relocate: - Sepang: Reliably commute or planning to relocate before starting work (preferred) Work Location: In person Application Deadline: 11/23/2025 Expected Start Date: 11/01/2025

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