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Health Information Assistant Manager/manager

3 weeks ago

Penang, Malaysia Gleneagles Hospital Full time

Responsibilities
- Responsible for the accuracy, completeness, confidentiality, security, and safekeeping of patients’ health information records in compliance with statutory regulations, legislations, and accreditation standards
- Provide statistical reports and information required by the management and external bodies.
- Handles birth and death registration, evaluates, assesses, and monitors proper ICD-10 coding and submission to the Ministry of Health and handling medical reports with authorized third parties.
- Involves in planning, management, and justification of the budget and resources, and utilization of the health information services.
- Manage and motivate a team of health information department staff, evaluate, and appraise the staff work performance to achieve departmental and service goals.
- Ensures efficient department services of case notes flow, and case-notes availability at short notice, and a good standard of case-notes filing presentation.
- Deals with customer and patient complaints, investigate and provide feedback.
- Generates monthly reports to the Chief Executive Officer and the Ministry of Health annually.

Requirements
- Degree in Health Information Management /Record Management or equivalent
- Possess a minimum of 5 years of working experience in the Medical Records Department in a hospital setting.
- Experience in leading a team in a dynamic work environment.
- Meticulous, analytical, and able to multi-task
- Good interpersonal and problem-solving skills
- Computer literacy