Front Desk

10 hours ago


Kota Kinabalu, Malaysia MAPLEHOME Full time

**Front Desk Receptionist**

Location: Kota Kinabalu, Sabah

Job Scope:
Front Desk Receptionist

**Job Description**:
Front Desk Duties:
Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Maintain updated records of bookings and payments

Customer Service Duties:
Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to clients’ complaints in a timely and professional manner

Hours: 9 hours a day inclusive of 1 hour break; 6 days a week (off-day on weekday)
- with or without experience
- have strong writing and oral communication skills in English, Bahasa Melayu
- Able to speak in mandarin added as advantage
- willing to learn
- good attitude
- responsible
- able to work with minimum supervision

Pay: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Maternity leave

Schedule:

- Day shift
- Night shift

Supplemental Pay:

- Overtime pay

Ability to commute/relocate:

- Kota Kinabalu: Reliably commute or planning to relocate before starting work (required)


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