Customer Service Executive Administrator

2 weeks ago


George Town, Malaysia MALAYSIAN HOYA LENS SDN BHD Full time

Supervise and prioritize tasks and people on a daily basis
- Assist in the day-to-day operations of the office administration
- Ensure the team is building positive relationships with customers and internal staff, responding to, and progressing issues and queries to a successful conclusion at the earliest time
- Ensure all the calls, tasks and cases are recorded in Service Cloud (where applicable)
- Ensure CS team answering incoming calls in a timely, courteous, and professional manner
- Ensure all orders are entered in a timely, efficient, and accurate manner
- Ensure all complaints, opportunities for improvement and positive feedback from clients is recorded
- Conduct regular team ‘huddles’ to deliver business messages and define team objectives
- Communicating and coordinating within the team and cross-functional colleagues is necessary

**Salary**: From RM3,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Overtime pay

Ability to Commute:

- George Town (required)

Ability to Relocate:

- George Town: Relocate before starting work (required)



  • George Town, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _**URGENT!**_ **Location**:Georgretown, Pulau Pinang **Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to...


  • George Town, Malaysia Biochem Laboratories Sdn Bhd Full time

    This is a full time on-site role for a Customer Service Executive located in Georgetown, Penang. **Responsibilities**: - Handling customer inquiries promptly and professionally, providing accurate information - Resolving issues to ensure customer satisfaction - Managing customer support requests and conduct follow up communications - Managing customer...


  • George Town, Malaysia CXL Executive Sdn Bhd Full time

    POSITION: INBOUND CALL CUSTOMER SERVICE (Normal working hours) Work Location : Komtar, Penang Working Days : 5 days per week Working Hourse: 7.30am - 4.30pm / 8.30 am -5.30 **Intake : Immediately** Range Salary : RM1,800 - RM 2,200 Benefits: Medical Insurance + PFP Requirement: - Minimum SPM (With experience)/ (Fresh Graduate encourage to Apply) -...


  • George Town, Malaysia CRETEART DESIGN & CONSTRUCTION SDN BHD Full time

    **Administrative Support**: - Perform general administrative duties, including scheduling, data entry, and document management. - Maintain accurate records of customers' enrollment, progress, and communication logs. - Coordinate with various departments to ensure efficient workflow and timely resolution of issues. - Assist in the organization and execution...


  • George Town, Malaysia MPS Full time

    **Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,800.00 - RM3,800.00 per month **Benefits**: - Health insurance - Opportunities...


  • George Town, Malaysia Cxl executive Full time

    CUSTOMER SERVICE CUM CASHIER LOCATION : JELUTONG, PENANG INTAKE : IMMEDIATELY MINIMUM EDU: SPM WORKING HOURS: 10AM-8PM (M) / 11.30AM- 9.30 PM (A) 5 WORKING DAY, 2 DAYS OFF (ROTATIONAL) JOB DESCRIPTION: Primary Responsibilities: - Perform basic cashier role such as processing and receiving payments and issuing - receipts to customers. - Provide...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa BPO Voice Process Customer service advisor BPO Skills BPO Operations Customer Care BPO Call center inbound and outbound...

  • Program Executive

    2 weeks ago


    George Town, Malaysia Spearing Executive Search Full time

    Job description Are you a skilled Program Executive looking for a new opportunity in the Electronics Industry? Our Employment Agency is currently working with a Global Fortune 500 Company in this industry to help them find top talent to join their team based in Penang. **Whats in it for you**: Comprehensive medical and dental benefits 13 Month Bonus and...


  • George Town, Penang, Malaysia JEN by Shangri-La Full time 100,000 - 133,333 per year

    Company DescriptionJEN by Shangri-La thrives in the heart of Asia's most dynamic gateway cities, embodying the region's vibrant culture and modernity. Catering to driven, exploration-oriented individuals, JEN celebrates the trends, conversations, and communities that define contemporary Asia. With a deep appreciation for local culture and innovation, JEN...


  • George Town, Malaysia Dorkei Kualiti (M) Sdn Bhd Full time

    Job Title: Customer Service Admin Job Overview: We are seeking a highly motivated and experienced Customer Service Admin to join our team in Penang, Malaysia. The Customer Service Admin will be responsible for providing excellent customer service to our clients, handling inquiries and complaints, managing customer accounts, communicating with our Chinese...