Intern, Customer Care Balakong

5 days ago

Balakong, Malaysia Signature Market Full time

**Job Descriptions**: - Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as ourproducts. - Maintain a positive, empathic, and professional attitude towards customers at all times. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolved within a time limit. - Communicating with customers through various support. - Work with the customer service manager to ensure customer satisfaction and provide professional customer support. - Other duties as may arise from time to time and as may be assigned to the employee. **Job Requirements**: - An outgoing and friendly person who enjoys talking with people. - Can read and speak in English and Bahasa Malaysia, **Mandarin**(preferred) - With a "getting things done" attitude. - Go the extra mile to engage with customers. - Ability to Work Under Pressure - Attentiveness - Able to work in 7 days shift (9am-5pm) with granted of 2 off days per week. - **Final Year student who is in their final semester only.**: - Possess own transport is an added advantage. Allowance: RM700.00 per month **Job Type**: Internship Contract length: 3 months Pay: RM700.00 per month **Benefits**: - Professional development Schedule: - Day shift Supplemental Pay: - Overtime pay Ability to commute/relocate: - Balakong: Reliably commute or planning to relocate before starting work (required) Application Question(s): - Do you have your own transportation?

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