Customer Care Executive
2 weeks ago
Key Responsibilities:
- Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers.
- Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents.
- Assist sales order processing and follow up on delivery status of orders and track on collection.
- Coordinate with logistics department to ensure on-time delivery to customer.
- Liaise with customers to provide update order status.
- Process sales data, sales progress reports and other sales related records and reports.
Requirements:
- Diploma or Degree in Business or any related field.
- Having 2 years of experience in customer service
- Computer literate and proficient in Microsoft Word, Excel, and PowerPoint.
- Strong communication and interpersonal skills.
- Self-motivated, independent, and proactive.
- Fresh graduates are encouraged to apply.
- Currently company located at Bandar Teknologi Kajang. Candidate must willing to relocate to Cheras Jaya Balakong end of Nov.
Job Types: Full-time, Permanent
Pay: RM2, RM3,000.00 per month
Benefits:
- Free parking
- Maternity leave
Application Question(s):
- Currently company located at Bandar Teknologi Kajang. Are you okay to commute here until end of Nov?
- Expected Salary
Education:
- Diploma/Advanced Diploma (Required)
Work Location: In person
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