Instructional Designer

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value - a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

Are you passionate about financial technology and eager to shape the future of global transactions? We are looking for an Instructional Designer with affinity for financial services to join our Learning Delivery team. In this role, you will be instrumental in educating and empowering our customers and staff with the knowledge to navigate the complex world of secure financial communication. Your contributions will ensure that our users are proficient in Swift's products and services, keeping them at the cutting edge of the finance industry. If you are ready to take on the challenge of delivering excellence in financial education, join us and make a global impact

Key Responsibilities:

- Design and develop high-quality learning content: Create interactive and engaging instructional e-learning modules and develop them in our e-learning authoring tool (Articulate Storyline 360).
- Project management: Manage the end-to-end design and development process, ensuring timely delivery of high-quality learning content. Connect deliverables to the overall knowledge journey.
- Portfolio management: Oversee the trainings related to a set of products, evaluate performance, monitor and advertise usage and customer feedback. Optimise the offering, prioritising updates in line with Swift’s strategic ambitions and considering retiring outdated and less efficient content.

Qualifications:

- Bachelor’s degree in instructional design, educational technology, or a related field
- Proven experience (at least 4-6 years) in instructional design or using Swift products
- Well organised and ability to work autonomously
- Excellent communication and interpersonal skills
- Fluent English, oral and written
- Strong interest in learning theories and instructional design models
- Experience with authoring tools such as Articulate Storyline, Adobe Captivate, or similar
- Knowledge of Swift Standards or Financial Crime Compliance offering desired
- Visual design skills and ability to storyboard
- Ability to write effective instructional texts
- Experience with video editing (Camtasia) is a plus

What We Offer:

- A dynamic and supportive work environment
- Opportunities for professional growth and development
- You can work independently, yet within a lively team that rallies around shared objectives
- Competitive salary and benefits package

What we offer
- We put you in control of career
- We give you a competitive package
- We help you perform at your best
- We help you make a difference
- We give you the freedom to be yourself
- We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential._