Customer Service Internship 2025(Courier Industry)

2 weeks ago


Bangsar South, Malaysia Flash Express Full time

**Job Description**:

- **Proactive Client Engagement**: As a intern, you'll actively reach out to clients via phone calls to address any abnormal complaints or messages, such as issues with parcel pickups or delays in service.
- **Customer Relationship Maintenance**: You'll play a crucial role in maintaining strong and enduring partnerships with collaborating clients such as sellers.
- **Task Fulfillment and Research**: You'll be responsible for fulfilling tasks assigned by supervisors, which may include conducting research to gather insights into customer preferences, market trends, and competitor analysis
- **Clerical Duties**: In addition to client-facing responsibilities, you'll also perform various clerical duties to support the smooth operation of the department

**Requirements**:

- Basic proficiency in computer operations, basic proficiency in Office software.
- Strong adaptability and coordination skills, capable of independently handling urgent issues.
- High level of attention to detail and accuracy in documenting observations and preparing reports.
- Excellent communication and teamwork abilities, with the capacity to collaborate effectively with team members.
- Proficient in Bahasa Malaysia and English is a must.

**Job Type**: Internship
Contract length: 3 months

Pay: RM800.00 - RM1,000.00 per month

Schedule:

- Monday to Friday

Application Question(s):

- What is your internship start and end date?



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