In-house Application Support Internship Program 2025

Provide 2nd level support, handle problems and incidents, detail troubleshooting and manage change requests till closure. - Understand and enforce processes and procedures - Manage customer satisfaction through commitment to timeline, quality and accuracy, and constantly working on continuous improvements to all processes. - Provide consultation, guidance,...

**Job Description**: - **Proactive Client Engagement**: As a intern, you'll actively reach out to clients via phone calls to address any abnormal complaints or messages, such as issues with parcel pickups or delays in service. - **Customer Relationship Maintenance**: You'll play a crucial role in maintaining strong and enduring partnerships with...

**Main accountabilities** - Manage and track support tickets through their lifecycle using IT service management tools - Create and maintain technical documentation, including standard operating procedures and troubleshooting guides - Support regular testing activity, ensuring product knowledge is kept up to date - Conduct root cause analysis for recurring...

**Job Title**:Application Support **Location**: Bangsar South, Kuala Lumpur **Responsibilities**: - Support and maintain **Oracle Databases (8/9)** and **Microsoft SQL Server 7.0**, ensuring performance and reliability. - Manage and automate **server-side processes** on **HP Unix Server B11.31** and **Windows Server NT/2000/2003**. - Implement and...

**Description** Our client is a leading E2E solution provider, company partner dedicated to unlocking IT systems across regions, is actively passionate talent to join their dynamic team. This role offers an exciting opportunity to the growing team in Malaysia. By joining the team, you'll help create a smooth and seamless experience for customers...

**Responsibilities** - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or internal and escalate to the next level if can’t be solved beyond the expertise - Communicate to other...

Responsibility: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Own and track tickets within SLAs - Identify, resolve or manage the resolution of system issues - Take calls and service ticket requests on a ticket system - Supports internal clients with system admin tasks and product...

Job Title:Application Authorization Support EngineerJob Overview:A highly motivated Application Authorization Support and Management Engineer to design, develop, support and manage application account and authorization.Key Responsibilities:Design, develop, maintain and manage business and IT application account and authorization, including ERP, CRM,...

**Wiki Labs Sdn Bhd** is looking for **Data Entry Intern** to join our **Business Operations** team. In this role, you will assist in organizing, updating, and maintaining operational data. This position is ideal for someone who is detail-oriented, proactive, and eager to gain hands-on experience in business operations within a tech environment. **Job...

Responsibilities - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issues raised by clients or internals and escalate to the next level if can’t be solved beyond the experts. - Communicate to other department...