Customer Care Executive

1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...

**Company profile**: **We are a leading and reputable insurance organization in Malaysia, with a strong presence in the financial services industry, purpose is to help people get the most out of life by making healthcare affordable and accessible, protecting people’s wealth and growing their assets. If you are passionate about making a positive impact and...

About the role Become a Customer Care Assistant at MB World Group in Johor Bahru, Johor.In this full-time role, you will be the face of the company, providing exceptional customer service and support to our valued clients.What you'll be doingTo assist handover key to house buyer.To monitor defect progress and follow-up actions.Handle incoming customer...

**The duties and responsibilities of a customer care personnel include**: - Responding to customer questions and complaints - Walking customers through basic troubleshooting or setup processes - Managing incoming calls and customer service inquiries * Pay: RM1,500.00 - RM2,000.00 per month **Benefits**: - Dental insurance - Health insurance -...

Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. - Good computer literacy **Job Type**: Contract Contract length: 24 months Pay: From RM2,000.00 per month Schedule: - Rotational shift Supplemental Pay: - Attendance bonus - Overtime pay - Performance...

**Responsibilities**: - Ensure the preparation of quotation time basis with sufficient details and follow up. - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters. - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond...

**Location of Project**: Bangunan Sultan Iskandar (BSI) / CIQ Johor Bahru **Employment Type**: Contract **Work Schedule**: Shift (7:00 am - 7:00 pm / 7:00 pm - 7:00 am) **Job Summary**: The Customer Care Personnel is responsible for managing and coordinating all incoming complaints, service requests, and inquiries from residents or the public. This role...

Project Location : Bangunan Sultan Iskandar (BSI) / CIQ Johor Bahru Employment Type : Contract until completion of project Job Schedule : 7:00 am - 7:00 pm or vice versa Job Summary:The Customer Care Personnel is responsible for managing and coordinating all incoming complaints, service requests, and inquiries from residents or the public. This role ensures...

Location of Project : Bangunan Sultan Iskandar (BSI) / CIQ Johor BahruEmployment Type : ContractWork Schedule : Shift (7:00 am - 7:00 pm / 7:00 pm - 7:00 am)Job Summary:The Customer Care Personnel is responsible for managing and coordinating all incoming complaints, service requests, and inquiries from residents or the public. This role ensures all reports...

**Job description** **Key Responsibilities**: - Greet patients and visitors in a professional, courteous, and caring manner. - Register patients, update personal details, and assist with appointment scheduling. - Provide accurate information regarding services, treatment procedures, and billing. - Coordinate with doctors, nurses, and other departments to...