Claims Operations

3 days ago

Kuala Lumpur, Malaysia Sputnik Consulting Sdn Bhd Full time

Claims Operations (Chinese Literate) - Fresh Graduate Opportunity.

Be a part of a regional operational shared service center. Interact with diverse colleagues and stakeholders from various line of business.

**Job Description**:

- Registration, Processing and Adjudication of claims (General Insurance) within turnaround time.
- Assists in the determination of claim liabilities, value, and service provider fees and sets reserves, with low financial authority, according to company and legal standards
- Ensure computed claims settlement and verified reimbursements from insurers are valid.
- Diligently monitor and follow-up on unsettled claims with insurers and/or outstanding information from clients.
- Interact with stakeholders to ensure proper execution of tasks.
- Prepare claims statistic report on a monthly basis include, updating the documentation processes.
- Proactively identify problems with the team or client and provide solutions.
- Participate in project initiatives to improve efficiency and productivity of the department.

**Qualifications**:

- A Degree holder in any field, preferably in Insurance
- Fresh Graduates are encouraged to apply
- 1 year working experience as Claims Executive or in Claims Operation
- Ability to read and write in Traditional/Simplified Chinese
- Possess basic General Insurance Knowledge
- Experience supporting shared service operation
- Proficient in using Microsoft Excel
- Good communication and interpersonal skills
- Ability to systematically manage and retrieve data
- Strong analytical skills and detail-oriented to comprehend and summarize appropriate information

**Job Types**: Full-time, Permanent

**Salary**: Up to RM3,000.00 per month

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (required)

**Language**:

- Chinese (required)

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