L1 Operation

**Job Title**: SOC L1 Analyst **Employment**:Permanent (full-time) **Budget**: 5000 RM **Work Location**: Sentul. Kuala Lumpur, Malaysia **Mode**:Onsite **Required Skills**: Have proven experience in SIEM, SECURITY OPERATIONS, MICROSOFT SENTINEL **Job Type**: Permanent Pay: RM2,186.54 - RM5,160.22 per month **Benefits**: - Health...

Job Title: L1 Application Support EngineerJob Purpose:We are seeking a proactive and detail-oriented L1 Application Support Engineer to provide first-line support for business-critical applications. The ideal candidate will monitor systems, resolve incidents, and ensure smooth day-to-day application operations by coordinating with internal IT and vendor...

Key Responsibilities:L1 Operations & Monitoring:Perform 24/7 monitoring of applications, servers, services, and scheduled jobs using monitoring tools.Log and track incidents, service requests, and alerts in the ITSM system.Perform initial assessment, basic troubleshooting, and provide first-level resolutions where possible.Infrastructure & Application...

**Position : IT Managed Services Executive** **Work Location: Jalan Ampang, Kuala Lumpur** **Company Industry : Insurance domain** **Salary : up to RM 4,500** **Job Type**: Permanent Job Description: The main responsibility of the IT Managed Services Executive is to perform daily operations and support related to IT Hardware and Software Asset...

As an L1 Technical Support, you'll be the first line of defense in diagnosing and resolving technical issues for TIME's network and system users. You'll handle service tickets, monitor systems through Jira, and ensure timely resolutions or escalations to L2/L3 teams. This role is ideal for those passionate about IT support, troubleshooting, and delivering...

**Key Responsibilities**: - **Incident Management**: Handle and resolve incidents related to the core banking system. This includes troubleshooting, documenting, and escalating incidents as necessary. - **Client Support**: Provide excellent customer service to our clients, ensuring their issues are addressed promptly and accurately. - **System Monitoring**:...

The role is part of our Global **Security Operations Center (SOC)** team, tasked to deliver Managed Security Services (MSS) and help customers achieve its business goals & objectives by re-imagining cybersecurity as one of its business enabler. The role reports to SOC vertical based in Singapore. **Responsibilities**: - Work in **24x7 **shift environment...

As a key member of the Technical Support team, this role is focused on the receiving of and processing of files to a quality that meets the specifications of the destination, within the SLA. Digital Media - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the...

** Role**: PMO Lead - ** Career Band**: C1 - ** Description**: - The role incument is responsible for complete end to end project management for the assigned project which includes project planning, delivery, client interaction, trouble shooting, managing project operational parameters and people management. PM role can exist at offshore and overseas. -...

Tech Support L1/L2 Job ID: 5WWWW865 Location: Kuala Lumpur, Malaysia Work Mode: [Onsite | Hybrid] Job Type: [Permanent | Contract] Oxydata Software Sdn Bhd, a 100% Malaysian-owned IT company established in 2006, is a trusted technology partner specializing in Microsoft, Java, SAP, and Oracle platforms, delivering IT Managed Services, DevOps, Outsourcing, and...