Customer Service Data Entry

Roles Responsibilities: - Manage inbound call, live chat enquiry in a timely manner. - Make an outbound call to customer to settle the enquiry / complaint. - Make an outbound call to client's person in charge to settle customer's complaint. - Provide accurate information to customer's enquiry. - Key in all incoming inquiry / complaint into system. - Create...

**Job Vacancy: Customer Service** **Location**: Sentul (near Wangsa Maju) **Salary**: RM1,800 - RM2,000 per month ✨ **Are You Ready to Provide Education Support and Build Positive Connections?** Join **iFikir Sdn Bhd**, a dynamic company dedicated to empowering working adults through our unique **LEAPER Formula**. With nearly **100,000 followers on...

**Responsibility**: - Contact existing and new customers to remind about motor insurance renewal and upsell products. - Perform sales conversation based on the script that describes motor and non-motor insurance products or services (with necessary adjustments) to ensure consistency of sales campaign. - Prepare quotation, explain benefits, and persuade...

1. **Administrative Support** - Assist with data entry - Maintain filing systems - Prepare basic reports 2. **Sales Support** - Assist in preparing sales proposals, quotations, and presentations. - Help maintain and update customer databases - Track sales performance and prepare regular sales reports. 3. **Customer Service** - Respond to customer inquiries...

1) Handle sales documentation, customer enquiries & request promptly, accurately and professionally 2) Work as team to support sales operation and inventory management 3) Maintain relationship with existing customers and develop business 4) Attend product training and constantly study latest product information 5) Follow up with customer orders on timely...

1. Ability to answer customers' calls and respond to any types of customer's interaction channels in a professional manner, using the techniques in our training. 3. Ability to search for information related to any given task using our online knowledge base system and providing our customers' with accurate product information. 4. Passionate to serve our...

**Requirements**: - Able to work independently with a positive character and willing to take up new challenges - Good command and written in English and Bahasa Malaysia - The ability to speak in Mandarin will be an advantage - Computer literate - Minimum 1-2 years of experience in telemarketing or sales are encouraged **Responsibility**: - Contact existing...

**Location: JOVI HQ, Maxim Citylights Sentul, KL.** **Working Hours: Monday to Friday: 8:30 AM - 5:30 PM & Saturday: 9.00a.m-3.00p.m** **Job Scopes**: - Manage and clear daily inboxes and comment sections on social media platforms. - Pull and process customer orders in batches across the day (First, Second, Third, Last, and Next Day batches). - Handle and...

Responsibilities: - Attend to Client's needs Online (Facebook, Instagram, TikTok) and in-store. - To assist on walk-in customers and enlighten them about the product. - Identify and assess customers’ needs to achieve satisfaction. - Respond to customers' enquiries/complaints in a professional, courteous and efficient manner. - To prepare quotations and/or...

**Job responsibilities**: 1. Drive customer satisfaction through complaint and enquiries handling - Complain is resolved within the set timeline - Follow up until closure and root cause for all complaint cases is identified to facilitate customer's recovery 2. Proactive in customer recovery by following through feedback received via NSSS & improve SSI...