Logistics Administrator

1 day ago


Bukit Jalil, Malaysia PRISM+ Full time

Responsibilities of a** Logistics Executive (Ceiling Fan & Fridge)**but are not limited to:

- Operations of day-to-day logistics arrangements and liaison.
- Ensure all orders for the day are delivered / installed successfully.
- Follow-up with Technician / drivers on delivery status where required.
- Account for daily failed or defective delivery / installation.
- Re-connect with customers to reschedule a new date and timeslot for delivery.
- QC and feedback all required fields are checked and accurate upon delivery. Eg: Proof of delivery
- Assist Customer if there is any enquires related to Sales or Technical issues by connecting customers to our in house Customer Service team.
- Help update master datafile of successful deliveries for archiving and record purposes.
- Keep track & manage delivery vehicles scheduled maintenances, Insurance & Road Tax.
- Assist Logistics Coordinator during Month-end submission of drivers Incentives & Overtime.
- Scrutinize and feedback all drivers claims. Help track drivers Touch N Go & Fuel consumption and fuel card balance from time to time.
- Data entry for (POD) Proof Of Delivery for all sales platforms (Lazada, Shopee, TikTok & Shopify).
- Other data entry ad-hoc tasks as assigned by Operations Manager for daily operations.

**Requirements**:

- Preferably possess a Diploma in any relevant discipline with SPM credit in English & Bahasa Malaysia.
- At least 1 year of working experience. Knowledge / working experience with Last Mile delivery / Route planning or Customer Service will be an added advantage.
- 5.5 work day week (Mon to Sat)
- Proficient in speaking English / Bahasa Malaysia.
- Familiar with Microsoft Office
- lways have a Polite, Professional & Helpful nature towards customers.
- Attention to detail, disciplined and dedicated.

**Benefits**
- 14 Days Annual Leave
- 1 Day Birthday Leave
- Annual outpatient benefit (Includes dental and optical benefits)
- Annual increment
- Performance bonus
- Free flow snacks and drinks



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