Call Centre Officer

List-ID: 100454661Today 15:20 **Job Description**: - **REQUIREMENTS** - Proficient in Microsoft Office(Excel and Word) - Good communication and interpersonal skills - Self motivated and result driven **JOB SCOPE** - Attending to all outgoing and incoming calls and to resolve relevant issues. - Key in of client details and information and attend to their...

**JOB RESPONSIBILITY: - ** - Perform daily outbound calls to remind customers & follow up on overdue payments. - Efficiently recover customer's debts in a timely manner - Efficiently follow up on all files includes 'promise to pay files'/ 'broken promises to pay files' - Work with customers to solve payment problems / make workable repayment...

**JOB RESPONSIBILITY: - ** - Perform daily outbound calls to remind customers & follow up on overdue payments. - Efficiently recover customer's debts in a timely manner - Efficiently follow up on all files includes 'promise to pay files'/ 'broken promises to pay files' - Work with customers to solve payment problems / make workable repayment...

Monitor call recordings and provide management with insights - Manage staff attendance and leave records - Coordinate onboarding process for new hires with HR and user access team - Handle claims and address internal office infrastructure issues with infra department - Organize and tidying up reports - Work closely with the management team and ensure...

Job OverviewThis role involves handling both inbound and outbound customer/client calls, ensuring excellent service delivery for travelers within Malaysia and Singapore.Key ResponsibilitiesHandle inbound and outbound calls from customers and clients in a professional and courteous manner.Provide accurate information, assistance, and solutions to customer...

Experience:Min 4 Years in Nurse Coordinator call centre Shift: permanent/Rotational Shift Role: Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train...

**RESPONSIBILITIES**: - To answer telephone calls and pas all calls properly to the relevant personnel / department. - To provide information and directions to tenants / shoppers at the Mall, i.e. shops location, promotions activities, etc. - To handle lost children until such the parent / guardian are paged via the PA system to claim their children. - To...

**About You** You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service department. **Your Day to Day** - Maintain and develop internal support and call centre quality standards. - Assess support interactions based on internal standards. - Accompany evaluations with...

**RESPONSIBILITIES**: - To answer telephone calls and pas all calls properly to the relevant personnel / department. - To provide information and directions to tenants / shoppers at the Mall, i.e. shops location, promotions activities, etc. - To handle lost children until such the parent / guardian are paged via the PA system to claim their children. - To...

_**KELAYAKAN**_ - Gaji: RM 1 600 - RM2 000 sebulan + Komisyen - Kelayakan: Diploma - Jenis Kontrak: Penuh waktu - Kategori: Servis Pelanggan / Pusat Panggilan - Kemahiran Bahasa: Bahasa Malaysia / Bahasa Inggeris - Jantina: Semua Jantina - Lokasi Kerja: Kelana Jaya (Kenderaan awam LRT Glenmarie) - Kerakyatan: Rakyat Malaysia sahaja - **TUGASAN KERJA**_ -...