Asst Manager

1 week ago


Petaling Jaya, Malaysia Hong Leong Bank Full time

If you are looking to excel and make a difference, take a closer look at us To attend to incoming calls & enquiries from repossession agent To handle all matters related to repossession agents, empanelment exercise, annual review and etc. To attend to customer queries & complains on timely basis To print repossession order & 5 the schedule from BDS To prepare the 5 the schedule and ROGR and send via registered mail To follow up on post repossession documents To prepare memo for repossession fees for approval To perform invoice payment processing for repossession agent To attend to redemption cases, handling branches enquiries on timely basis To attend to surrendered cases To engage in negotiation and discussion with workshop for the release of vehicle To review & monitor accounts due for repossession, follow up on S42 & S16 court order To meet up with walk-in customers and discuss over repossession matter, payment proposal if any To attend to enquiries from Bidders & payment for auction proceeds To ensure strict adherence to all policies, SOP, BNM guidelines and compliance etc To carry out any other duties assigned by Management from time to time - About Hong Leong Bank_ - We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._



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