IT Customer Support

Duties: - Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - Understanding customer needs: You will need to understand the unique needs of our customers and...

Job Responsibilities - Serves as central information source regarding functions, policies, procedures and services of One Stop Service Centre management activities. - Oversees the preparation of operating schedules and coordinates day-to-day activities and governance of the One Stop Service Centre. - Coordinates staff traffic flow for services in the One...

**Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Willing to work off-hours and weekends when required for projects or emergency...

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...

Job Description : Provide support and daily issue resolution. Identifying, diagnosing, and resolving the level one issues in computer hardware and software as laptops and PCs Providing assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc....

_Job Description : _ **NOTE : Only PR and Citizen** - Scheduling, monitoringand reporting batch jobs of specific frequency - Follow up with internaland external stakeholders (Customer and Vendor liaison) to progress tickets toresolution - Should possess goodcommunication skills and customer relations. - Adhere to the expectedservice levels complying with...

About the RoleWe are seeking ahighly skilled Network Engineerwith hands-on experience inData Center design, architecture, configuration, and implementation. The ideal candidate will be responsible for managing and automating network environments using modern tools and technologies, ensuring high availability, reliability, and performance.Key...

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...

Job Responsibilities: 1.Client Services and System Configuration: Provide comprehensive client services including system configuration to ensure clients can effectively use the company's software products. 3.Project Coordination: Assist the department or Project Manager in coordinating project implementation, ensuring that customer service needs are met...

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