IT Customer Support

Duties/Areas of ResponsibilitiesProvide client support including technical, operational, and product-related queries.Responding to incoming inquiries from clients via email, live chat, and telephone in a timely and professional mannerClient relationship management with new and existing global clientsProviding assistance in implementing new procedures and...

Duties: - Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - Understanding customer needs: You will need to understand the unique needs of our customers and...

Duties: - Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - Understanding customer needs: You will need to understand the unique needs of our customers and...

**Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Willing to work off-hours and weekends when required for projects or emergency...

Manage all the administrative tasks in relation with no limit to following activities:Support and administrate employee and contractor mobilization and deployment e.g. booking of medical, enforcement / immigration and visa clearanceHandling customers' enquiryAdministrate the generate and issuance of purchase orderAdministrate the business licence related...

Total IT Global , a leading IT Infrastructure services provider is hiring, please find below the Job description as well as the company's details for your reference. ABOUT US:- At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of...

Duties: - Deliver delightful service experience by providing accurate and timely response that meet our targeted service turnaround time. - Comply with relevant regulations, internal guidelines, and procedures. - Support the business in achieving its financial goals and objectives - Manage customers’ complaints and feedback, escalate where necessary and...

Key Responsibilities - To assist and support in processing Partnership (bancassurance and other partners) submission documentation, ensuring accuracy and compliance with company policies and regulatory requirements, issuance and post sales servicing. - Provide prompt support to Partnership sales team, relevant stakeholders, addressing inquiries and resolving...

Duties: - Deliver delightful service experience by providing accurate and timely response that meet our targeted service turnaround time. - Comply with relevant regulations, internal guidelines, and procedures. - Support the business in achieving its financial goals and objectives - Manage customers’ complaints and feedback, escalate where necessary and...

Duties: - Deliver delightful service experience by providing accurate and timely response that meet our targeted service turnaround time. - Comply with relevant regulations, internal guidelines, and procedures. - Support the business in achieving its financial goals and objectives - Manage customers’ complaints and feedback, escalate where necessary and...