Customer Service

**Overview** AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles. Our...

What you'll be doingProviding first-line IT support and troubleshooting for a range of hardware, software and network-related issuesResponding to and resolving customer IT support requests in a timely mannerDocumenting and tracking IT incidents and service requests through our ticketing systemProactively monitoring IT systems and infrastructure to identify...

We’re currently seeking a skilled customer support executive to help us provide top-notch service to our customers at Soulusi. We offer a competitive salary, a collaborative work environment, opportunities for professional growth and comprehensive employee benefits. **Objectives of this role** - Providing accurate information about products or services...

**Key Responsibilities**: - Resolve customer queries, complaints, and provide solutions - Process orders, payments, or refunds as required - Maintain customer records and update databases - Follow company scripts and guidelines to ensure consistency in service - Escalate complex issues to supervisors or specialized departments - Meet or exceed performance...

Your main duties will include:Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism.Understanding customer needs: You will need to understand the unique needs of our...

We are looking for an experienced, detail-oriented, and service-driven Customer Service & Logistics personnel to lead our customer support and logistics operations. This role is critical in ensuring excellent distributor experience, efficient order fulfilment, and seamless end-to-end operational flow within our fast-growing direct selling environment.Key...

Mandarin Customer Service Representative (Onsite)Location: Klang ValleyEmployment Type: Full-Time (Yearly renewable Contract) | OnsiteJoining Date: 8th December 2025 onwardsAbout the PositionWe are looking for a motivated and customer-oriented Mandarin Customer Service Representative to join our onsite team. The ideal candidate will provide excellent support...

The Role: We Are Hiring: Call Center Agents (Banking Industry) Jalan Raja Laut, Kuala LumpurIntakes: December 2025 & January 2026We are partnering with our reputable banking clients to hire Call Center Agents for the upcoming December 2025 and January 2026 intakes.We welcome:Candidates with Customer Service experience who are keen to grow their career...

**Key Responsibilities**: - Providing prompt and accurate answers, alternatives or solutions to customers with their best interests at heart. - Ensures highest standard of service delivery on personalized phone services to our customers. - Handling and resolving customer complaints proficiently. - Displaying a high level of quality and professionalism when...

Responsibilities: - Resolving customer complaints and issues in a timely and professional manner. - Ensure communication with customers adheres to service standards and policies. - Collaborate with internal departments to track and coordinate the progress of customer issues and address customer problems and meet their needs. - Attention to details and...