Customer Backend Support Specialist

2 weeks ago


Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

Kuala Lumpur
- Non-Executive
- Full-time
- MYR 2,200 - MYR 2,400**Job Openings**
- Customer Backend Support Specialist- Job Description- Ensure that all documents comply with company policies, legal requirements, and industry regulations.
- Identify any discrepancies or irregularities and take appropriate action to address them.
- Collaborate with internal teams, to resolve issues related to document verification and compliance.
- Communicate effectively with external stakeholders to clarify requirements or request additional information as needed.
- Maintain accurate records of refund and reimbursement transactions, including detailed documentation of approvals, payments, and communication with stakeholders.
- Generate reports on refund and reimbursement activity for management review and audit purposes.
- Communicate with users regarding refund status, providing clear explanations and assistance as needed.
- Process refunds accurately and efficiently through backend systems and maintaining proper documentation.



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