In-plant Customs Supervisor

22 hours ago


Bayan Lepas, Malaysia KINTETSU WORLD EXPRESS Full time

We are looking for an experienced and responsible **In-Plant Customs Supervisor** to lead our onsite customs operations at Customer's premises. This role requires strong leadership, knowledge of customs processes, and the ability to ensure full compliance while supporting smooth daily operations within an in-plant environment.

**Key Responsibilities**
- Lead the in-plant customs team to ensure all processes run **smoothly, accurately, and without failure**.
- Guide and supervise staff to ensure full compliance with **Standard Operating Procedures (SOPs)**.
- Provide **training, onboarding, and continuous guidance** to new and existing team members.
- Plan, arrange, and manage **staff work schedules** to meet operational needs.
- Monitor and evaluate staff performance; provide feedback and report performance status to management.
- Liaise with **Customs Officers** and **FCZ Officers** to manage approvals, discrepancies, and operational issues.
- Provide **advice and solutions** for customs-related shipment movement issues.
- Oversee daily form submissions via **AEO, ALDEC, ZPB AM**, and ensure accuracy and timeliness.
- Update SOPs promptly when there are process changes or new requirements.
- Ensure proper filing and safekeeping of all customs documents, including **Terima Masuk** and customs declaration forms.
- Support and attend to **customs audits**, ensuring full compliance and readiness.
- Provide operational support and advice to superiors for any inquiries arising from internal or external stakeholders.
- Prepare and submit **weekly and monthly reports** to appointed superior.

**Requirements**:

- Minimum **2-3 years of hands-on experience** in customs operations (import/export, clearance, FCZ or in-plant environment).
- Possess a valid **KEK Certificate** (Sijil Perakuan Kastam).
- Strong understanding of **Customs Act, regulations, tariff codes, FCZ procedures**, and related compliance requirements.
- Proven ability to build and maintain **good rapport with Customs Officers** and other regulatory bodies.
- Strong leadership, communication, and problem-solving skills.
- Able to work independently, make sound decisions, and handle operational challenges effectively.
- High level of responsibility, accuracy, and integrity in documentation and reporting.

**Job Types**: Full-time, Permanent

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Professional development

Work Location: In person


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