Braun Büffel

_Operations_
- Ensure merchandise is regularly replenished.
- Gathering of data required for the following reports pertaining to Sales, Customer Service.
- To adhere to day-to-day opening and closing operational procedures
- Ensure all monies and sales transactions are accordance to the operation procedures.
- Sales_
- To achieve individual and boutique sales target on a monthly basis.
- Customer Service _
- To provide exemplary customer services ensuring high standards of performance in service excellence.
- To ensure customers’ complaints are handled tactfully in a professional manner with proper follow-up.
- Uphold the company’s image as a prestigious and luxurious brand at all times.
- To support the basics for after sales service.
- To support, increase and update the customer database.
- Assist in guiding new staff in the customer service process.
- Grooming_
- To be presentable and well groomed at all times.
- To abide to the Retail Grooming Standard.
- Stock/ Inventory Management_
- Responsible for the inventory and monthly stock count assigned by the Boutique Manager.
- Ensure stock count corresponds to computerized records by conducting stock count for daily opening and closing. Discrepancies must be settled within 2-3 days.
- Update range plan daily and according to shipment.
- Qualitative security measures to prevent theft and pilferage.
- Maintain timely stock control documentation by regularly updating records.
- Daily review on merchandising pertaining to:
a) Minimize shrinkages and inform the Managers immediately of any stock discrepancy.

b) Update and replenishment all packaging materials and control wastage.
- Housekeeping_
- Ensure the store is kept neat and tidy at all times.
- Ensure proper care for stocks, fixtures and furniture within the store.
- Visual displays and merchandising to be in accordance with and must be of high standards.
- To have and maintain at all times competent product knowledge.
- Initiative and proactive. Always maintain good rapport and communication with colleagues and customers.
- Staff to conduct themselves in a proper and professional manner in compliance with the

**Job Types**: Full-time, Part-time, Contract

Pay: RM1,700.00 - RM5,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental Pay:

- Attendance bonus
- Commission pay
- Overtime pay