Full Time Crew

5 days ago

Johor Bahru, Malaysia Grand Companions Sdn Bhd (Tony Roma's Restaurants) Full time

**Job Objective**

**Key Responsibilities**
- Warmly greet and acknowledge guests upon arrival.
- Practice suggestive selling and accurately take guest orders.
- Set up and manage assigned workstation(s) efficiently each day.
- Maintain cleanliness and tidiness of the restaurant at all times.
- Offer professional, courteous, and uncompromising service to all guests.
- Attend to guests' needs attentively and ensure orders are fulfilled correctly.
- Clear used plates and cutlery from dining tables promptly after guest departure.
- Adhere to Quality, Service, Ambience & Value (QSAV) guidelines in service and food preparation.
- Respond to guest queries, feedback, and complaints professionally and promptly.
- Possess comprehensive knowledge of the restaurant’s food, beverages, and services.
- Prepare food orders in accordance with company recipes, portion control, and presentation standards.
- Ensure all kitchen equipment is properly used and well-maintained.
- Maintain stock levels and ensure ingredients are replenished throughout the shift.
- Comply with all sanitation and food safety requirements, including proper product rotation, storage, temperature control, and handling techniques.

**Requirements**:

- Minimum PMR/SPM qualification or equivalent.
- Fresh school leavers with a passion for the Food & Beverage industry are encouraged to apply.
- Ability to communicate in English and interact effectively with a diverse customer base.
- Team player with a positive attitude and the ability to work well with others.
- Physically fit to perform duties requiring long hours of standing.
- Pleasant, polite, and well-groomed with a neat appearance.
- Self-disciplined, motivated, and enjoys customer service interactions.
- High standards of personal hygiene and professional attire.
- Energetic, cheerful, friendly, and hardworking.
- Eagerness to learn and openness to feedback for continuous improvement.
- Willingness to work rotating shifts, including weekends and public holidays.

Pay: RM1,700.00 - RM2,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Rotational shift

Supplemental Pay:

- Overtime pay

Application Question(s):

- Are you Malaysian?

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