Customer Support

The Project Specialist – Customer Service Compliance & Policy is responsible for developing, implementing, and overseeing new policies, processes, and systems in alignment with the implementation of e-Invoicing initiative by IRB. This role will collaborate and partner with the Finance Control to ensures that the customer service operations adhere to...

**Profiles that do not meet the requirements will not be considered.** - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and alternative digital banking platforms. **Requirements**: - Graduate / SPM with minimum of 1 year...

_Do you enjoy providing high quality banking services that make customers feel valued? Join our Banking Contact Centre today._ - Our contact centres provide a good entry point into the financial services industry and offer tailored development programmes to support career advancement._ - On a day-to-day basis you will be speaking to upwards of 80 customers a...

Help customers troubleshoot and resolve technical issues. - Coordinate with other teams to ensure timely product delivery and installation. - Identify recurring issues and suggest improvements to management. **Requirements**: - Diploma or Degree holder. - 1-3 years of relevant customer service experience, ideally in e-commerce. - Strong communication...

_If you’re looking for a career where you can make a real impression, join us and discover how valued you’ll be. _ **_Job descriptions _**: - Takes pride in delivering what is promised in line with the customer and service expectations taking ownership and helping to drive first contact resolution. - Achieve first call resolution in all client...

**Job Highlights**: - Accessible via public transport - near LRT Bukit Jalil - **FREE **Shuttle Service - Training will be provided. - Rotational Shift (5 days of working, 2 days off). **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - At least 6 months - 1 year of experience as a Customer Service Representative/Executive. -...

Providing L1 support and troubleshooting to clients, either remotely or on-site. - Diagnosing and resolving hardware and software issues in a timely manner. - Performing routine maintenance and system updates to ensure smooth operations. - Documenting and tracking all support activities and resolutions, and ensuring the ticket is closed within the SLA. -...

We are a leading logistics company that provides shipping and money transfer solutions from China to Malaysia. We are seeking a Sales Intern to join our team and assist with sales and business development initiatives. **Responsibilities**: - Assist in developing and executing sales strategies to achieve company targets - Conduct market research to identify...

We are a leading logistics company that provides shipping and money transfer solutions from China to Malaysia. We are seeking a Sales Intern to join our team and assist with sales and business development initiatives. **Responsibilities**: - Assist in developing and executing sales strategies to achieve company targets - Conduct market research to identify...

An international banking and financial corporation with a big impact serving clients, customers and others across the globe for over 160 years with the constant drive to find new challenges to grow, to be more successful and make a positive impact. We are looking to hire a well capable **Support Lead **with the following...