Kyc Operations

**KYC Operations - NCT/ Associate/ AVP**:
**Job ID**:R0351859**Listed**:2024-09-06**Regular/Temporary**:Regular**Location**:Kuala Lumpur**Position Overview**:
**We are hiring across NCT, Associate and AVP levels for KYC Operations team.**

**Details of the Division and Team**:
The Know Your Client (KYC) Operations role focuses on client lifecycle management (CLM) and exceptions in line with regulatory standards and jurisdictions. The KYC Operator ensures any changes required are implemented with minimum disruptions.

**NCT and Associate**

The KYC Operator also assists the Bank’s clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (‘SOP’s) and Operation Level Agreements (OLA’s) to achieve accurate and timely account opening to help execute trades.

**AVP**

The KYC Operations Manager also assists the Bank’s clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (‘SOP’s) and Operation Level Agreements (OLA’s) to achieve accurate and timely account opening to help execute trades.

**What we will offer you**:
A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

**You can expect**:

- Flexible work arrangement
- Corporate group insurance
- EAP - free and confidential counseling, online work-life resources
- Comprehensive leave benefits

**Your key responsibilities**:
The Know Your Client (KYC) Analyst or Know Your Client (KYC) Ops Manager is responsible for the delivery and management of new client onboarding, periodic review, client offboarding processes and client maintenance working within agreed policies, procedures, Key Performance and Risk Indicators.

The objectives include implementing a robust control environment that allows and drives efficient and effective processing. The environment should ensure we meet regulatory requirements, Bank’s policy and can verify the completeness and accuracy of all processes. Operations develop and maintain effective relationships across internal client and partner groups.

**NCT and Associate**

**Your role will include**:

- Liaise closely with all business line in managing the Know Your Clients (KYC) documentations
- Liaise closely with local Anti-Financial Crime Officers (AFC) to facilitate new and existing clients onboarding
- Verification of client data for new and existing clients
- Perform due diligence check, risk assessment, verification of Know Your Clients (KYC) documentations
- Participate in self-assessments Ensure adherence to standards, procedures and identify risk mitigants wherever there is a control issue

**Your skills and experience**:

- KYC background with a minimum of 1 to 5 years’ experience working in KYC/CDD team in the banking industry.
- Experience of working in a highly matrixed environment, and accustomed to bridging the gap between disparate organizations and cultures.
- Graduates with good academic records.
- Effective communication skills and able to manage relationships with clients virtually.
- Able to cope well under pressure and meet deadlines.
- Teamwork oriented with good interpersonal and communication skills.
- Ability to work independently with mínimal supervision.

**AVP**

**Your role will include**:

- Leading a team
- Leads and liaise closely with all business line in managing the Know Your Clients (KYC) documentations.
- Leads and liaise closely with local Anti-Financial Crime Officers (AFC) to facilitate new and existing clients onboarding.
- Liaise and work with Auditors.
- Liaise and participate with Regional COB team on data gathering, new policy role out and Quality Assurance
- Verification of client data for new and existing clients
- Perform due diligence check, risk assessment, verification of Know Your Clients (KYC) documentations.
- Conduct regular operational performance reviews and participate in self-assessments.
- Ensure adherence to standards, procedures and also identify risk mitigants wherever there is a control issue.

**Your skills and experience**:

- KYC background with a minimum of 7 years’ experience working in KYC/CDD team in the banking industry.
- Experience of working in a highly matrixed environment, and accustomed to bridging the gap between disparate organizations and cultures.
- Graduates with good academic records.
- Worked in large / global corporate environments involving multiple businesses.
- Ability to lead and manage a team.
- Ability to work independently with mínimal supervision.
- Ability to work under pressure with tight turnaround time.
- Ability to build strong relationships with b