Customer Service

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Position**: Customer Service Executive (Inbound)—For Telco Products (**Mandarin Speakers)** **Location**:Ara Damansara, Petaling Jaya **Salary**:Basic Salary **RM3100 - Mandarin** **Benefits**: - KPI allowance - up to RM 500 - Night shift allowance—up to RM400 - Extra allowance—up to RM600 (Minimum 120 hour per month) - Overtime (OT) _**if...

Join Our Team as a Customer Service Executive in the Digital Imaging Solutions IndustryAre you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the printing industry? If so, we want to hear from you What We Offer:Job Position: Customer Service Specialist (BM & English Speaker)Industry:...

About Us IOS Group provides quality finance-related services through several subsidiary companies, including a leading financial service organization that is based in our home ground in Selangor. With over 15 years of trusted credit leasing experience, we provide consultations, guidance, and professional solutions for our clients looking to build a brighter...

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

**ROLE**:Customer Service Executive **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - **FREE **shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way -...

**Customer Service Executive | Training Provided | RM 3000+ with Allowances** **Location: Ara Damansara** **Working Hours: Rotational 24-hour shifts (9.5 hours per shift, including meal and short breaks)** **Work Schedule: 5-day work week (rotational)** **Why Join Us?** - Competitive salary and allowances - Earn RM 3,000+ monthly with incentives - Full...

**Role: Customer Service** **Language: Mandarin(mandatory)** **Location: Selangor, Malaysia** **Shift: 24/7 Rotational** **Benefit**: - 5 working days in a week - EPF & SOCSO - Sick leave - Annual leave - Quarterly staff recognition and appreciation **Requirements**: - Required language(s): English (able to converse in Mandarin will be an added...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...