Warranty Officer

1 week ago


Shah Alam, Malaysia Federal Auto Holdings Berhad Full time

負責根據索賠程序進行保固控制和管理,以盡量減少保固拒絕。

**工作職責:**
- 及時處理保固索賠。
- 處理所有保固文件以確保文件正確。
- 監控並確保所提交索賠的品質能夠兌現索賠。
- 將保固索賠差異上報至總部保修,以最大程度地減少洩漏。
- 監控保固債務人,確保在撥備保單範圍內及時收取付款。
- 核實委託人的付款,以確保正確的收款簿記。
- 每月處理保固零件,以確保遵守委託政策並有效管理儲存空間。
- 確保遵守售後政策和流程,以最大限度地減少洩漏並優化效率。
- 履行經理不時委派的任何其他職責。

**要求:**
- 候選人必須至少擁有汽車/機械工程文憑/高級/高級/研究生文憑/學位或同等學歷。
- 最好有2年汽車服務和維修或相關領域的工作經驗。
- 具備較強的自律能力和時間管理能力,能夠團隊合作,具有積極的學習態度。
- 能夠在快節奏的環境下工作。


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