Technical Support Intern

WE ARE HIRING - TECHNICAL SUPPORT SPECIALIST - L1 Job Title: Technical Support Specialist - L1 Location: Bangsar South, Malaysia **Responsibilities**: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Take calls and service...

Job Description Summary **Job Description**: Job Title: Technical Support Center Manager The BD MMS Service and Support organization provides technical service and field support to BD’s dispensing customers. The Technical Support Center team manages the remote service and support for BD customers worldwide. The Technical Support Center is responsible for...

Job Description Summary Who We Are **Job Description**: CareFusion Job Description This position is responsible for providing technical support to internal and external customers resolving Technical incidence and answer questions regarding proprietary software and hardware. The person in this role will play a key role in managing, resolving, and...

Job Description Summary The purpose of the Connected Med Management Technical Support Specialist (multiskilled) is to assist in resolving complex, time sensitive, and high-risk issues, which include customer escalations, sites down, remote troubleshooting, and dispatching cases to field service technicians, within a timely and professional manner. Each CMM...

Role: Technical Sales Support Working location : Bangsar Working hour: Rotational shift **Job Description**: - Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base. - Identify and relate with various customer needs and scenarios. - Provide customers resolution/ consultation with cutting-edge...

Job DescriptionDaily TasksRespond to customer enquiries in a timely manner, log cases, provide accurate information, and troubleshoot issues to resolve customer problems.Keep customers informed by setting clear expectations and following through on commitments.Maintain precise case documentation and take full ownership of assigned cases.Escalate complex...

As a Technical Administrator & Support in the Company, you are expected to assist all aspects, responsibilities and duties of our After Sales (ASD) and Technical department. The primary role of this position is to assist the Technical Senior Executive to coordinate the day-to-day activities of the company’s ASD & Technical department comprising of the...

Lead and manage our Kuala Lumpur Support Team, focusing on knowledge, performance, and development. - Recruit, train, and mentor team members to ensure continuous improvement. - Monitor operations to maintain process adherence and quality standards. - Drive achievement of SLA targets, Customer Satisfaction, and operational metrics. - Implement efficiency...

Lead and manage our Kuala Lumpur Support Team, focusing on knowledge, performance, and development. - Recruit, train, and mentor team members to ensure continuous improvement. - Monitor operations to maintain process adherence and quality standards. - Drive achievement of SLA targets, Customer Satisfaction, and operational metrics. - Implement efficiency...

Job Description Summary I. Department Overview BD is one of the largest global medical device companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. The BD MMS Service and Support organization provides technical service and field support to BD’s dispensing customers with a...