Retail Manager

1 week ago

Petaling Jaya, Malaysia Texture By C3 Lab Full time

* Work location **:Atria Shopping Gallery, Damansara Jaya, PJ.**

**Age range **20-35**
- Muslim friendly - **PORK-FREE, ALCOHOL-FREE**
- Permanent, full-time : 5 working days, **2 off days**
- Hiring **Malaysian Only**, **PERMANENT, FULL- TIME** only

Your Roles include:

- Oversee daily operations to ensure efficiency and smooth workflow.
- Manage opening and closing duties and ensure compliance with policies.
- Coordinate between different teams, such as kitchen, front-of-house, and service staff.
- Lead, train, and supervise staff to ensure excellent service delivery.
- Recruit, interview, and onboard new employees.
- Conduct performance reviews and provide coaching for staff development.
- Monitor and manage inventory levels, controlling stock movement to prevent waste.
- Stock ordering for retail.
- Create invoice for the B2B order and compile it for finance.
- Submit payment for the finance department.
- Prepare payroll for the HR department.
- Create a button for the POS system (Zeoniq).
- Maintain high standards of customer service and ensure customer satisfaction.
- Implement and monitor food safety and quality checks.
- Take B2B orders via WhatsApp.
- Provide online customer service and coordinate delivery with a third-party provider when necessary.
- Conduct a weekly inspection tour at TRX and obtain a report from the TRX supervisor.

You Need to:

- Have minimum SPM education level
- Advantageous to have minimum 1 year experience in F&B/barista and similar capacity.
- Be able to converse in English. Chinese is a plus.
- Have Personal Vehicle
- Be friendly and fun.
- Be a team-player, positive and willing-learner
- Be punctual and responsible
- Be able to work shifts, public holidays and weekends

You Will be Provided:

- Allowances and overtime
- EPF/Socso/leave entitlement
- Career progression and advancement
- Fun working environment

Drop us your resume or WhatsApp 012-7107690 Ms Lee

**Job Types**: Full-time, Permanent

Pay: RM3,500.00 - RM3,700.00 per month

**Benefits**:

- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Work Location: In person

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