Customer Service Executive

2 days ago

Semenyih, Malaysia Greenevo Synergy Sdn Bhd Full time

Responsibilities:

- Assist sales team to prepare quotation, DO, invoice, consignment note, price list and report.
- Update customer on the ETA.
- Ensure the integrity of client information maintained in the database system.
- Ensure prompt follow up to ensure the stock will be delivered to customer on time and involve in stock planning.
- Ensure the payment for all orders have been collected according to payment terms.
- Prepare monthly presentation customers’ enquiries and other related report.
- Assist in providing related report according to customers’ request, verify product's pricing and update new pricing for customer upon request by Sales Executive.
- Communicate and follow up with sales team to achieve monthly sales and collection target.
- Optimization of stock level and ensure stock level sufficient to support customers’ orders.
- Generate Purchase Order, Goods Received Notes, Purchase Invoices and Debit Note.
- Carry out Monthly Inventory Meeting to discuss the Inventory status with Sales team.
- Documentation and Filling: Manage and generate monthly LMW record and document (M1, M2 and GBP Forms) for the submission to customs office.
- Involve in monthly stock take activity.
- Any ad hoc task as assigned by superior

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM4,000.00 per month

**Benefits**:

- Free parking
- Meal allowance
- Opportunities for promotion
- Professional development
Schedule:

- Fixed shift
Supplemental Pay:

- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)
**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa Malaysia (preferred)
- English (preferred)

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