IT Support Intern

1 week ago


Bandar Tasik Selatan, Malaysia KK Group of Companies Full time

**Responsibilities**:

- Offer first-level IT helpdesk support for hardware, software, and network issues.
- Handle basic network device configurations and network-related issues.
- Work with teams to ensure adherence to IT policies, including security.
- Use tools like CMD, PowerShell, and scripting for troubleshooting.
- Assist in remote IT system management and provide effective end-user training.
- Maintain up-to-date IT knowledge and foster relationships with stakeholders.

**Requirements**:

- Basic knowledge of Database and SQL.
- Intern period**:4-6 months.**:

- Be able to start immediately.
- Proficiency in Windows 10/11 and PC hardware support.
- Basic understanding of networking, including device configurations and issue resolution.
- Knowledge of Database technology including SQL query is a plus.
- Excellent communication skills in English and Malay (oral or written); knowledge of local dialects is an advantage.
- Disciplined ,proactive and eager to build a long-term career in IT.
- Sociable, team-oriented, and resilient/ with a willingness to interact with people and solve problem.
- Must demonstrate the ability to learn and adapt quickly.

**Qualifications**:

- Certification such as CompTIA A+, Network+, or Microsoft Certified : Modern Desktop Administrator Associate.
- Experience with IT service management (ITSM) tools, such as ServiceNow or Jira or Servedeck.
- Knowledge of could-based technologies like Office 360 or AWS.
- Familiarity with scripting and automation tools.
- Basic Knowledge of ITIL framework and practices

**Job Types**: Full-time, Internship

Pay: RM1,000.00 per month

Application Question(s):

- Please state the internship date given by the university/college.

Work Location: In person


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