Incident Response Analyst

Advisor Incident Response Analyst - L2 (SRO CSIRT IR):
Malaysia - Cyberjaya

The Dell Security & Resiliency organization manages the security risk across all aspects of Dell’s business. We are currently experiencing incredible growth in order to meet the security needs of the world’s largest technology company. With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career.

Dell is a worldwide provider of information technology services and business solutions to a broad range of clients. We seek men and women who share our values, thrive in a team environment, and recognize the importance of accountability; people who strive to exceed expectations to ensure our Clients' success.

What you’ll achieve

The goal of the role is primarily monitor and respond to threats and Cybersecurity incidents in Dell’s infrastructure. Set up and maintain standard operating procedures and runbooks to meet the needs of Dell.

You will:

- Serve as global escalation point for cybersecurity incidents in Dell infrastructure.
- Provide technical Incident Response guidance to the L1 Incident Response Analysts.
- Perform technical cyber security investigations on security incidents, root cause analysis, recommend and mitigate the effects caused by a security incident.
- Mature the Security Incident Response process to ensure it meets the needs of the global business and is adhered to.
- Assist with the creation and refinement of Incident Response run books for analysis and response to cybersecurity incidents.
- Interface with L1s and L3s analysts to continuously improve the Incident Response function.
- Work with formal incident response tasks escalations to successfully execute the incident response plan.
- Work within a leveraged virtual incident response team to contribute in an incident response tasks.
- Communicate and build effective relationships with people at all levels.
- Create and propose security risks educational information for end-users.
- Investigate and analyze large and unstructured data sets to identify trends and anomalies indicative of malicious activities.
- Perform deep dive analysis of malicious artefacts.
- Participate in additional projects, assignments or initiatives as required.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- Exceptional ability to analyze and distill relevant findings and determine root cause.
- Ability to document and create timelines and reports.
- Knowledge and experience on security technologies such as EDR, Antivirus and SIEM.
- Network packet capture, Firewall/NGFW, IDS/IPS, EDR, DLP.
- Knowledge and experience on Windows platforms, protocols and tools with related experience in corporate infrastructures to conduct investigations on compromised devices.
- Knowledge in Networking, analysis of Network packets. Understanding of Firewall/NGFW and IDS/IPS to perform logs analysis.
- Knowledge base in Linux/Unix OS and Cloud (Azure) environments.
- Strong technical experience and familiarity of various types and techniques of cyber-attacks, with the incident response and threat hunting lifecycles.
- Familiar with Digital Forensics Analysis, Memory Forensics Analysis and Anti-Forensics Detection is desirable.
- Ability to work in a dynamic and multicultural environment, team player, with a positive and professional attitude, and strong customer service skills.
- Understanding of languages such as: PowerShell, Python, Ruby, Bash, Batch, C, and C++. Ability/Experience in building automated tools in one or more of them is desirable and a plus.

Desired Requirements
- 4 years of cybersecurity Incident Response experience.
- 1-2 years of hands-on experience in a Security Operations Center.
- Exceptional analytical thinking, solve technical and business problems, time management and coordination skills and excellent command in English (both written and verbal).

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the da